Inventory Control Store Manager

Objective

Seeking a position in life to utilize my skills and abilities and achieve professional growth while being resourceful, innovative and flexible.

Highlights of Qualifications

15+ years of specialized experience providing advice and assistance to customers and management staff

Customer Engagement: Successfully interacted with customers, building rapport, and educating them on product offerings, resulting in increased customer satisfaction and conversions.

Team Training: Conducted comprehensive training sessions for new employees, enhancing their proficiency in using sales scripts and handling customer objections, leading to improved team performance.

Adaptability and Engagement: Employed a comprehensive awareness of cognitive, physical, social, emotional, and language development to accommodate individual learning styles, abilities, and differences, enhancing student engagement and progress.

Experience

Assistant Store Manager 2022 – Present

Shopper's World Ltd. - Valley Stream, NY Full Time 50 Hours Per Week

As an Assistant Store Manager, I took on key responsibilities to ensure the store's smooth operation. As a trusted key holder, I managed opening and closing procedures, ensuring store security. My cash office management and inventory control skills maintained accurate records and product availability. Collaborating with the visual merchandising team, I optimized displays to boost sales. With a focus on loss prevention and effective department management, I ensured a secure shopping environment and positive work atmosphere. Through comprehensive training and a commitment to customer service, I motivated the team to achieve sales targets and enhance customer satisfaction.

Key Responsibilities Included:

Loss Prevention and Department Management: Prioritized loss prevention efforts and effectively managed department operations, fostering a secure shopping environment and a positive work atmosphere.

Comprehensive Training Leadership: Led comprehensive training sessions for the team, motivating staff to achieve sales targets and provide exceptional customer service.

Customer Satisfaction Focus: Committed to enhancing customer satisfaction, promptly resolving issues, and ensuring a pleasant shopping experience for all customers

Inventory Control Manager April 2021 – July 2022

The Michaels Companies, Inc. - Manhasset, NY, Full Time 40 Hours Per Week

As the Inventory Control Manager at The Michaels Companies, Inc, I hold a pivotal role in monitoring and reporting on the company's inventory, ensuring the efficient handling of products and supplies crucial for achieving business goals. My proven experience in inventory management and expertise in data analysis and forecasting methods enable me to devise optimized inventory control procedures and anticipate future needs effectively. Utilizing inventory management software, I accurately track inventory levels, reconcile daily deliveries and shipments, and create insightful reports for upper management.

Key Skills:

Inventory Optimization: Proficiently devise ways to optimize inventory control procedures, ensuring adequate stock levels across all distribution channels and customer demands are met.

Data Analysis and Forecasting: Utilize analytical skills and data analysis methods to anticipate future inventory needs, making informed decisions to maintain efficient stock levels.

Communication and Collaboration: Demonstrate outstanding communication and interpersonal abilities, collaborating with warehouse employees and cross-functional teams to ensure seamless operations and business goals are met.

Brand Experience Manager January 2018 – April 2020

Transform - Valley Stream, NY Full Time 40 Hours Per Week

As the Brand Experience Manager at Transform, I played a pivotal role in providing exceptional customer service and fostering brand engagement. I actively engaged with customers, effectively educating them about our diverse range of products and tailoring solutions to meet their specific needs. My responsibilities included scheduling in-home presentations, where I utilized satellite technology to view customers' roofs and surrounding areas, enabling personalized product recommendations. Additionally, I took the lead in training new team members through interactive role-playing sessions, ensuring they adeptly conveyed our brand message and handled customer objections with confidence.

Key Skills:

Customer Engagement: Successfully interacted with customers, building rapport, and educating them on product offerings, resulting in increased customer satisfaction and conversions.

Team Training: Conducted comprehensive training sessions for new employees, enhancing their proficiency in using sales scripts and handling customer objections, leading to improved team performance.

Product Knowledge: Demonstrated in-depth knowledge of a wide range of offerings, including solar solutions, window treatments, roofing, heating and cooling systems, water filtration, gutters, replacements, and stairs repair, elevating brand credibility and trust among customers.

Assistant Store Manager February 2011 – March 2020

Walmart Inc. - Valley Stream, NY Full Time 50 Hours Per Week

As the Assistant Store Manager overseeing the Fresh Department at Walmart, I held a key leadership role in managing all aspects of the food service and beverage operations. My responsibilities encompassed ensuring efficient execution of fresh food programs while adhering to corporate and regulatory guidelines. I prioritized the training, coaching, and direction of associates, while also overseeing inventory management and the ordering of supplies. It was my duty to maintain the equipment and facilities, ensuring routine maintenance and upkeeping to create a safe and appetizing food service environment. My commitment to meeting and exceeding food service and beverage performance and profitability goals aligned with corporate objectives, contributing to our vision of becoming "fast casual to go with world-class convenience."

Key Skills:

Efficient Operations: Demonstrated proficiency in executing all food service programs, from ordering to production planning, product handling, and display, ensuring a seamless 24/7 operation.

Team Management: Successfully managed the training, coaching, and performance evaluation of customer service associates, fostering a motivated and skilled workforce.

Profitability and Analysis: Utilized analytical skills to analyze food service results and trends, creating action plans to leverage fresh food strengths and address areas of opportunity for enhanced profitability.

Public School Educational Assistant August 2004 – June 2011

City of New York Board of Education - Queens, NY Full Time 50 Hours Per Week

As a dedicated Teacher's Aide at PS/IS 138, I fulfilled key responsibilities in supporting students with learning or emotional disabilities, ensuring a learning-centered and supportive environment throughout the school day. Collaborating closely with teachers, I actively assisted in building and maintaining effective instructional teams, implementing proactive behavior and learning strategies to engage students in their learning journey. My commitment to meeting professional and ethical conduct standards facilitated the one-on-one or small group behavioral and academic support provided to students with disabilities, helping them progress and achieve their goals.

Key Skills:

Student Support: Demonstrated proficiency in supporting students with learning or emotional disabilities, fostering an inclusive and nurturing environment for their development.

Instructional Assistance: Collaborated with teachers to plan and organize effective learning experiences, reinforcing classroom learning through one-on-one or small group tutoring.

Adaptability and Engagement: Employed a comprehensive awareness of cognitive, physical, social, emotional, and language development to accommodate individual learning styles, abilities, and differences, enhancing student engagement and progress.

Education

Associates in Business Globe Institute of Technology (In Progress) - New York, NY

References

Available Upon Request

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