Customer Service Team Members
Resume:
Kristine Beeler
Yorkville, IL 60560
ad5ntz@r.postjobfree.com
OBJECTIVE
I am a dedicated and hard-working individual that wants to utilize my skills, expertise and experience to make an impact at the company I work for while having advancement opportunities.
SKILLS
Communication skills with a focus on customer service
Excellent time management and multi-tasking skills
Organized and task oriented
Strong leadership capabilities
Resourceful, innovative and solution-oriented
Proficiency of Microsoft Products
WORK EXPERIENCE
Studio Manager, Amazing Lash Studio, Naperville, IL April 2023 – Present
Ensure daily business success by managing all office responsibilities after coordinating appointments and scheduling of team members
Lead and empower team members through team collaboration, active listening and problem-solving opportunities
Interact with and manage all customer feedback to ensure return of clientele and highest customer satisfaction
Develop, coordinate and lead all training efforts for current and new team members
Lash Stylist, Amazing Lash Studio, Geneva, IL July 2021 – Present
Utilized as needed to remedy upset client and provide exceptional treatment and service to guarantee satisfaction following unfavorable experience
Consult and deliver creative lash design to eye shape and client desire
Educate and follow strict health and sanitation protocols to ensure client safety and satisfaction
Esthetician, Hand & Stone Massage and Facial Spa, Naperville, IL July 2020 – July 2021
Performed and executed varying requested services of clientele while demonstrating excellent time management and organizational skills
Marketed and sold salon products through exceptional service while rendering desired services to clientele
Associate Lead, PetSmart, Yorkville and Oswego, IL March 2013 – June 2020
Communicated clearly and with an emphasis on customer service product details, current store promotions and pricing of services to customers daily
Assisted in creatively designing and organizing store product in a way to engage customer interest
Participated and committed to monthly sales goals by utilizing product knowledge, engaging with customers and suggestive selling
Contact this candidate