Customer Service
Work History
Contact
Skills
Roberto Valdes
Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.
Lead Sales Associate
Dollar General Store, Dickinson, TX
Reported sales data to upper management as
directed.
Trained approximately two new sales associates in
Six months.
Provided exceptional customer service to foster
client loyalty and satisfaction.
Trained new employees on customer service, money
handling and organizing strategies.
Informed customers of promotions to increase sales productivity and volume.
Opened new merchandise and stocked sales floor
racks and shelves.
Served customers with knowledgeable, friendly
support at every stage of shopping and purchasing. Greeted customers and offered assistance with
selecting merchandise, finding accessories and
completing purchases.
2020-06 -
2021-05
Sales Associate
Dollar General Store, Dickinson, TX
Engaged with customers to effectively build rapport and lasting relationships.
Helped customers locate products and checked
store system for merchandise at other sites.
Achieved perfect attendance record for six months
consecutively.
Increased sales by offering advice on purchases and 2020-01 -
2020-06
Address
Dickinson, TX, 77539
Phone
ad5nt7@r.postjobfree.com
Client relationship building
POS system knowledge
Sales strategy
Brand promotion
Professional demeanor
Relationship building
Stocking and replenishing
Sales trends
Exceptional customer
service
Excellent people skills
Shipment processing
Cash Handling
Point of sale operation
Merchandising
understanding
Multi-tasking strength
Education
promoting additional products.
Answered customer questions regarding sizing,
accessories and proper care for merchandise.
Maintained organized, presentable merchandise to
drive continuous sales.
Cleaning Technician
Self-employeed, Houston, TX
Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
Swept floors, removed debris and returned
equipment to proper areas at end of each shift.
Handled equipment, chemicals and materials
properly and with caution.
Emptied trashcans and transported waste to
collection areas.
Cared for furniture and walls throughout home by
spot-cleaning stains, addressing dings, and
vacuuming common living spaces and bedrooms.
Categorized laundry received by clients based upon type and standard of fabric.
Delivered quality customer service to address urgent needs and cleaning requests.
Adhered to safety protocols, resulting in zero
complaints, hazards or lost-time accidents.
2016-01 -
2018-05
High School Diploma
George Bush High School - Richmond, TX
Cash register operation
Adapt to diverse groups
Client Servicecleaning
Sorting
Folding
Chemical Handling
Laundry
Sanitation Practices
Disinfection Practices
Chemical cleaners