Professional Summary
DAVID GONZALES
• Home: 951-***-**** • Cell: 951-***-**** • ad5nsy@r.postjobfree.com
Seeking a challenging position in warehousing where my extensive warehousing and practical experience will be fully utilized. Skills: proven record of reliability and responsibility remain calm and professional throughout critical incidents strong analytical skills, capable of implementing appropriate intervention resourceful problem solver capable of implementing solutions to complex problems possess special sensitivity to meeting diverse needs in varied situations develop rapport with associates, supervisor, and manager relate well to people from a variety of cultures.
Skills
● Proven experience in warehouse and distribution management within the logistics and supply chain industry
● Demonstrate the ability to implement best practice and improve operational efficiency.
● Proficiency in warehouse management software and systems
● Effective problem solver
● Training and development
● Understanding of health and safety regulations
● Skilled multi-tasking
● Deadline-driven
● Proactive
Work History
Operation Supervisor, 2/2018 to 11/23
Wolverine Worldwide- 1020 Prosperity Way Beaumont CA 92223
• Safely managed and developed a 720 K sq. ft distribution center receiving, highbay, picking and replenishing, and shipping day to day operations.
• Managed, developed, and influenced a team of 30-50 hourly associates in daily warehouse operations.
• Successfully rolled out a labor management system increasing productivity and utilization
• Implemented and created a weekly meeting with my lead team which involved associate empowerment, engagement, teamwork, coaching and role playing to address associates concerns in a timely manner. To drive partnership and morale among the leads and associates.
• Influenced and inspired change by developing and creating engagement projects for the team’s increasing safety, performance, quality, development, engagement, and morale.
• Collaborated with our facilities operations manager to run a 5’s program in our facility. Assisting in the development and implementation of 5’s process in all departments
• Improved overall organization within the warehouse.
• Improved team communication through huddles and daily handoffs, which improved relationships among the teams.
• High focus on the development and training of aspiring employees / leads – promoted 6 associates to specialized clerical positions and 6 associates to department leads 3 into a salaried management role by creating individual development plans. Area Supervisor, 03/2013 to 11/2017
Home Depot – 27352 River Bluff Ave Redlands CA, 92374
• Safely managed the day-to-day operation of a 657k sq. ft automated multi-shift distribution center shipping $22 million weekly and employing over 350 associates.
• Lead managed and developed a team of 40-60 hourly associates in daily outbound operations, while monitoring them to ensure a high degree of productivity, safety, quality, and service.
• Develop multiple spreadsheets and time studies to ensure employee production.
• Successfully piloted the hybrid load process, saving on transportation cost and increasing efficiency.
• Led the network with the highest UPH for outbound. 10% improvement and led the network for 9 months.
Floor Supervisor, 08/2008 to 03/2013
Rite Aid – 700 e Redlands Blvd Redlands CA, 92374
• Investigated and resolved customer inquiries and complaints in an empathetic manner.
• Cross-trained and backed up other customer service managers.
• Solved unresolved customer issues.
• Assumed ownership over team productivity and managed workflow to meet or exceed quality service goals.
• Strong leader of customer support staff.
Education
Associate of Science: psych/nursing, 1999
San Bernardino Valley College
References
Rico Paul 1-760-***-****
Email ad5nsy@r.postjobfree.com
Prasad Viswam 1-909-***-****
Email ad5nsy@r.postjobfree.com