Project Manager Scrum Master

Obelle Pluviose

ad5nsx@r.postjobfree.com 786-***-**** Dallas, TX linkedin.com/in/obelle

SUMMARY

Solutions-driven individual with experience in solving complex problems, working with cross-functional teams, and building project plans in Asana,Jira and Microsoft Office. With 6 years of experience in healthcare sector, adept in Agile methodologies and Scrum framework. Proficient in managing remote projects, leveraging data analytics and. Holds PM certification; skilled in SHARP Platform implementation and project coordination. WORK EXPERIENCE

Department Of Family and Protected Services Denton/Remote Project Coodinator Nov 2023 - Present

• Collaborate across departments for seamless project communication and coordination.

• Conduct project meetings, ensuring stakeholder alignment with goals and timelines.

• Develop and maintain project plans, identifying risks and delays.

• Liaise between project teams and department leadership, providing regular updates.

• Assist in developing project policies, procedures, and best practices.

• Coordinate with external partners, vendors, and stakeholders for project success.

• Support project manager in budget monitoring and financial reporting.

• Prepare and distribute project documentation and reports.

• Foster a positive team environment, promoting effective communication.

• Stay informed on industry trends for continuous improvement.

• Provide administrative support to department projects.

• Assist in scheduling and organizing meetings and appointments.

• Manage and organize project-related documentation and files.

• Handle communication and correspondence on behalf of the department.

• Maintain department records, ensuring accuracy and accessibility.

• Assist in the coordination of department events and activities.

• Handle routine administrative tasks to support overall department efficiency. Savesouls Inc Remote

Scrum Master Feb 2018 - Present

• Facilitates Agile ceremonies for healthcare teams, enhancing sprint velocity by 20% and reducing impediments by 15%.

• Coaches team members in Agile and Scrum methodologies, improving sprint predictability by 30% and boosting productivity by 10%.

• Manages project timelines and resources proficiently, achieving a 98% on-time delivery rate for mental health service projects.

• Leads cross-functional teams to develop and launch mental health telehealth platforms, maintaining strict adherence to the Scrum framework.

• Oversees project risk management, sustaining zero scope creep and accomplishing a 95% on-time delivery record for projects.

Psymed Solutions Fort Worth

Project manager/Scrum Master Jan 2022 - Apr 2023

• Managed healthcare projects to completion, achieving a 20% improvement in efficiency.

• Coordinated appointment scheduling, enhancing adherence by 15% and reducing customer wait times by 25%.

• Maintained policy compliance while prioritizing customer satisfaction, attaining a 95% approval rate and decreasing policy violations by 10%.

• Managed high-volume telecommunications, ensuring prompt and professional patient scheduling for both follow-up and new consultations.

• Verified patient insurance benefits and eligibility, ensuring clear communication and minimizing potential financial misunderstandings.

• Facilitated seamless office operations through diligent inventory management and proactive replenishment of office supplies.

• Coordinated meetings for senior staff, including agenda preparation, minute recording, and post-meeting report distribution, while also managing both incoming and outgoing correspondence. John Peter Smith Hospital Fort Worth

Project Management Coordinator Feb 2019 - Aug 2021

• Facilitated improved care coordination by serving as an intermediary between patients and healthcare providers, which improved appointment scheduling efficiency by 20% and patient satisfaction by 15%.

• Applied Agile methodologies to enhance project management processes, achieving a 25% boost in project completion rates.

• Advanced interdepartmental collaboration, resulting in a 10% decrease in communication barriers across teams. EDUCATION

Western Governors University

Bachelor Of Science: Business Administration And Management Nov 2022 - Dec 2023

Azure University

Associate of Science: Nursing

Jun 2015 - Jul 2017

CERTIFICATIONS

Project Management Certificate 2024

Certified Scrum Master (CSM)

Mental Health First Aid (MHFA)

SKILLS

Agile Methodology and Scrum Framework • Resource Management • Analytical and Critical Thinking • Team Leadership & Collaboration • Tools • Data Management • Micro Focus Project Management • Agile Projects • Jira

• Project management • Project scoping and planning • Risk management • Process improvement • * Budgeting and procurement • Proficient in work management software and digital tools • * Effective stakeholder communication

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