Front Desk Customer Service
Resume:
MADHU PATEL
*** * ***** ****, *******, ILLINOIS - 60101
Contact no: +1-516-***-****, Email: ad5nso@r.postjobfree.com
Objective: To build a career that offers challenge, growth, and opportunities to enrich my knowledge and skills while contributing my best.
PROFESSIONAL EXPERIENCE
FROM OCTOBER 2020 TO MARCH 2021
CVS HEALTH, MOUNT PROSPECT – ILLINOIS – PHARMACY TECHNICIAN
Work roll is scanning script and ready for shipping.
Working with pharmacist and leave comment and handouts.
Customer service and handling prescription over the phone.
FROM AUGUST 2019 TO OCTOBER 2020
REDROOF INN, NAPERVILLE CHICAGO – DESK CLERK
Handled guest reservations and process their payments.
Check guests in and out, while assisting them with any in house needs
Working with Housekeeping & Maintenance staff.
Purchasing and Negotiations with Vendors for in house supplies.
Ensuring the Front Desk is clear of all clutters and properly clean and sanitized.
Ensuring the property is clean and all furniture and fixtures are in proper working conditions.
FROM JUNE 2016 TO AUGUST 2019
DAYS INN & SUITES, NEEDLES, CA – GUEST SERVICE REPRESENTATIVE.
Worked in SynXis system (Central Reservation System).
Handle guest reservations and their payments.
Check guests in and out, while assisting them with any in house needs.
Attending Front Desk (emails, phone calls, fax, and photocopying etc.)
Providing excellent customer service to guests.
Working with CLC Customers.
Working with Housekeeping & Maintenance staff.
Purchasing and Negotiations with Vendors for in house supplies.
Ensuring the Front Desk is clear of all clutters and properly clean and sanitized.
Ensuring the property is clean and all furniture and fixtures are in proper working conditions.
FROM JANUARY 2016 TO JUNE 2016
MOTEL-6 PITTSBURG, PA – FRONT DESK AGENT
Worked on Central Reservation System (CRS).
Handled guest reservations and process their payments.
Check guests in and out, while assisting them with any in house needs
Working with Housekeeping & Maintenance staff.
Purchasing and Negotiations with Vendors for in house supplies.
Ensuring the Front Desk is clear of all clutters and properly clean and sanitized.
Ensuring the property is clean and all furniture and fixtures are in proper working conditions.
FROM JANUARY 2015 TO DECEMBER 2015
RODWAY INN / SUPER 8, BALTIMORE, MD – FRONT DESK AGENT
Worked on CRS systems of both brands (Choice and Wyndham)
Handled guest reservations and process their payments.
Check guests in and out, while assisting them with any in house needs
Working with Housekeeping & Maintenance staff.
Purchasing and Negotiations with Vendors for in house supplies.
Ensuring the Front Desk is clear of all clutters and properly clean and sanitized.
Ensuring the property is clean and all furniture and fixtures are in proper working conditions.
FROM JANUARY 2000 TO DECEMBER 2014
WAL-MART WESTBURY, NY - PHARMACY TECHNICIAN
Work roll is scanning script and ready for shipping.
Working with pharmacist and leave comment and handouts.
Customer service and handling prescription over the phone.
EDUCATION QUALIFICATION
APRIL 2002 TO JULY 2004
DIPLOMA IN PHARMACY – ST. JOHN'S UNIVERSITY, NEW YORK
JULY 1997 TO APRIL 1991
BACHELOR OF COMMERCE, SNDT UNIVERSITY, INDIA.
SKILLS
Attention to details, Hard Working, Honest and Dedicated worker.
SYNOPSIS
I can be an asset to the organization with my 20+ years of experience in various fields.
WORK AUTHORIZATION:
Authorized to work in USA without sponsorship.
Date:
Place: Addison, Illinois
Madhu Patel
Contact this candidate