Sales Representative Retail
Resume:
Professional summary
Sales Representative with a robust 9-year track record in retail environments, utilizing skills in problem-solving, creativity, and adaptability through visual marketing to enhance customer engagement and sales figures. Specialization in administrative support through processing inbound freight in addition to outgoing repairs, online orders, and vendor-returned merchandise. Expertise in both computer and mobile device hardware/software diagnostics, repairs, and installations. Proven abilities to learn and adjust to a rapidly changing environment and workload, from the constant expansion of mobile devices and computer programs. significantly improving functionality and customer satisfaction during tenure at uBreakiFix. Skills
Problem-solving (Experienced) Microsoft Office Suite (Experienced) Adobe Creative Cloud (Experienced) Computer Hardware (Experienced) Retail Sales (Experienced) Visual Marketing (Experienced) Operational Efficiency (Experienced) Software Troubleshooting (Experienced) Inventory Management (Experienced) Product Knowledge (Expert) Administrative Support (Expert) Public Speaking (Expert) IT Support (Experienced) Project Management (Experienced) Employment history
Macy's, Inc. Fine Jewelry Administrative Assistant Kennesaw Feb 2015 - Present
Delivered exceptional customer service in a fast-paced retail environment Streamlined clerical tasks to enhance operational efficiency Applied innovative strategies to boost retail sales Resolved customer queries effectively, in addition to in-house repairs and watch sizing, significantly improving customer satisfaction and retention
Utilized visual marketing to drive sales and engagement for fashion jewelry brands, establishing Macy's Town Center as the top seller in the company
uBreakiFix Repair Technician Kennesaw
Apr 2017 - May 2018
Certified Asurion repair technician with a specialization in Samsung mobile devices Quickly and effectively identified and resolved software/hardware issues with computers and mobile devices Expertise in diagnostics and repair for Apple, Samsung, and Windows devices Collaboratively worked with a team of technicians, significantly improving overall repair turnaround time Logan Ferrell
Sales Representative
243 Dogwood Knoll Drive, Canton, United States, 30115 404-***-****
ad5nm4@r.postjobfree.com
International Thespian Society National Honor Thespian Atlanta Apr 2013 - Present
• Devoted over 150+ hours to theatrical productions, live shows and plays through both acting and as a crew member
• Cast in a large variety of dramatic, comedic, and musical performances
• Achieved National Honor Thespian status within the span of two years
• Skilled in theatre tech and support, including set construction, sound and light control, and operational organization
Education
Master's Degree in Marketing Kennesaw State University Kennesaw, GA Aug 2017 - Present
• currently studying digital content marketing with an interest in graphic/user interface design Courses
IT Support Certificate Google
Aug 2022 - Dec 2022
Samsung/Apple Device Diagnostics and Repair Asurion Jan 2018 - Feb 2018
Diamond/Fine Jewelry Essentials Gemological Institute of America Mar 2023 - Mar 2023
References
Jeff Lennox
uBreakiFix
ad5nm4@r.postjobfree.com
Brad Reed
Macy's
Lindsey Paak
Macy's
Nic Starr
Young Voices United Theatre Company
ad5nm4@r.postjobfree.com
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