Customer Service Machine Learning

ES Elijah Sykes

Chesapeake, VA ***** 757-***-**** ad5nk3@r.postjobfree.com

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PROFESSIONAL

SUMMARY

Future Norfolk Naval apprentice looking for experience in different industries. SKILLS Machine Learning

Customer Service

Team Collaboration

Decision-Making

Relationship Building

Brand Promotion

WORK HISTORY DIGITAL ASSOCIATE 06/2023 to CURRENT

Walmart Chesapeake, VA

Fulfilled Customer grocery orders.

Accurately Picked Customer grocery items.

FULFILLMENT ASSOCIATE 11/2022 to 04/2023

Amazon Suffolk, VA

Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.

Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.

Followed procedures at all times for personal and team safety. Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.

FRONT END ASSOCIATE 04/2021 to 11/2022

Walmart Suffolk, VA

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Helped customers complete purchases, locate items, and join reward programs.

Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.

Worked flexible schedule and extra shifts to meet business needs. CREW MEMBER 10/2020 to 01/2021

Tropical Smoothie Chesapeake, VA

Took orders, prepared meals, and collected payments. Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency. Worked well with teammates and accepted coaching from management team.

Collaborated with team members to complete orders. Improved customer satisfaction by providing friendly and efficient service at the register.

EDUCATION Western Branch High School, Chesapeake, VA 06/2022

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