Data Entry Customer Service
Resume:
Bernadette Middleton
Professional Summary
Motivated customer service specialist with over two decades of experience in a fast-paced, team-based environment.
Work History
H&R Block-Receptionist
Philadelphia, PA
01/2024 - Current
- Answer, screen, and direct phone calls to staff
-Perform clerical duties, such as work processing, data entry and filing.
- Scheduling and confirming appointments
-Adapt and manage a multi-line phone system and pleasantly greeted all participants
- Processing payments
Maturity Woks/Pennsylvania Career Link - Front Desk Agent
Philadelphia, PA
12/2022 – 12/2024
-Servicing multiple departments with Career Link
-Perform clerical duties, such as work processing, data entry answering phones and filing.
-Accurately complete appropriate documentation and CWDS system entry
-Adapt and manage a multi-line phone system and pleasantly greeted all participants
Express - Housekeeper
Philadelphia, PA
07/2019 - 09/2022
-Dusting and polishing furniture and fixtures
-Cleaning and sanitizing toilets, countertops, and sinks
-Maintaining a clean and sanitary kitchen area
-Washing windows
-Vacuuming and cleaning carpets and rugs
-Sweeping/vacuuming, polishing, and mopping hard floors
-Using any cleaning equipment such as vacuums, mops, and other cleaning tools
-Keeping bathrooms stocked with clean linens, toiletries, and other supplies
-Cleaning mirrors and other glass surfaces
-Emptying trash receptacles and disposing of waste
-Tidying up rooms Monitoring cleaning supplies and ordering more as needed
Riddle Memorial Hospital - Office Cleaner
Media, PA
06/2019 - 09/2022
-Dusting and polishing furniture and fixtures
-Cleaning and sanitizing toilets, countertops, and sinks
-Maintaining a clean and sanitary kitchen area
-Washing windows
-Vacuuming and cleaning carpets and rugs
-Sweeping/vacuuming, polishing, and mopping hard floors
-Using any cleaning equipment such as vacuums, mops, and other cleaning tools
-Keeping bathrooms stocked with clean linens, toiletries, and other supplies
-Cleaning mirrors and other glass surfaces
-Emptying trash receptacles and disposing of waste
-Tidying up rooms Monitoring cleaning supplies and ordering more as needed
ad5njv@r.postjobfree.com
Philadelphia, PA 19151
Skills
Supplies and Materials Oversight
Telephone Reservations
Guest Satisfaction
Listening Skills
Customer Service
Quality Assurance
Adaptable and Flexible
Communication and Interpersonal Skills
Education
05/1984
National Education Center 09/1983 - 05/1984
Philadelphia, PA
No Degree
06/1983
Overbrook High School
Philadelphia, PA
High School Diploma
.
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