SIMON BERHE HAILE
Phoenix, AZ, ***** – 408-***-****)
ad5ncv@r.postjobfree.com
A critical thinker who addresses customers support issues quickly and consistently exceeds performance standards. Experienced with safety and security protocols and resolving technical issues.
SKILLS
Software Troubleshooting
Software Testing
Security Protocols Suite
Certified Custom PC builder
Hardware Troubleshooting
Detail Oriented
EXPERIENCE
JULY 2022 – PRESENT
LSG SKY CHEF, tRansportation
Comprehend/ interpret flights, galley & menu specifications.
Complete final quality check on specific finished products and all assigned flights.
Assist with unloading of trucks & break down of equipment.
Guide trucks to aircraft and assist the drivers to follow all required protocols.
JUNE 2018 – SEPTEMBER 2021
COMPUTER TECHNICIAN, Saleh tec. solutions
Train users on how to use the implemented hardware and software.
Repairing hardware with associated devises or setting up networks connecting and updating devices
Resolving costumers' issues by paying attention it details followed by a thorough troubleshooting
MAY 2016 – MARCH 2017
PRIVATE, Eritrean Army
Served and complied with military duties and commands.
Defended country from external aggressors, border security, and developing national cohesion.
Trained in advanced combat tactics.
FEB 2015 – MAY 2016
PRIVATE ELECTRICIAN, Nakfa Electronics
Assisted an experienced electrical technician where I learned and developed the skills to become an entry-level electrical technician.
Assembled, evaluated, tested, and maintained electrical or electronic wiring, equipment, and appliances.
Installed networks for television services.
Repaired and Troubleshoot issues regarding receivers or dish panels.
EDUCATION
JANUARY 2018
ASSOCIATES DEGREE, collage of Adi keyh
Currently undergraduate still attending classes working towards my degree.