Business Development, Customer Relations Officer, Finance Officer
Resume:
NYABINGE MAYAKA EZEKIEL
Financial Management,
BDM & CRM –Sales,
Financial Management, Business Development- FMCG Sales, Customer Relations Management.
I am a Finance professional, experienced in Banking and Business Development- FMCG Sales, Customer Relations Management with demonstrated leadership skills, I have earned both local and international career exposures. I seek challenging roles in the area of Investment Management or Business Development majorly Sales.
WORK EXPERIENCE
2017 - 2021
TERITORY SALES REPRESENTATIVE; Moonwalk Investments
FMCG- Beverage Drinks Manufacturer. Western Kenya Region
Responsibilities
•Market development: increasing market share by establishing B2B, B2C partnerships within my Sales territory.
•Using and managing partnerships to drive sales using the partner’s sales and distribution infrastructure.
•Supporting in recruitment and management of external and or internal team of specialized teams to support and drive sales activities e.g. product activation and or sales and marketing campaigns.
•Regular trainings to Distributor staff of sales strategies and opportunities.
•Manage partnerships to ensure effective Customer Experience from achieving sales targets, price stability and brand loyalty, enhancing trade relations and bridging trade gaps with key stake holders and trade partners
•Identify internal and external needs and close identified gaps through the delivery of effective ‘in-house’ Programs by conducting quality checks and market analysis of our products and services.
2012 - 2016
TERITORY Pre-SALES REPRESENTATIVE; AUJAN COCA-COLA Beverage Co.
FMCG –UAE & KSA
Responsibilities;
Performing the end-to-end Sales process including arranging for payments and collections from sales.
Territory Management Rep; Route planning, management, execution, coordinating with internal departments and customers for the execution of sales orders
Maintaining a comprehensive product knowledge and merchandise; Acting as focal point of contact for customers, maintaining and creating relationships
Market monitoring and research for trending activities, and creating and or being on the look-out for new business opportunities
Liaising with various sales team to resolve customer complaints promptly and to satisfaction of our clients
Achieving individual and team sales targets
Pursuing business opportunities and Provision of regular reports updates and feedback to management, in order to develop a Sales plan based on customer and market requirements and or development.
2009 - 2012
BANKING OPERATIONS OFFICER Family Bank
Commercial S&ME Bank in Kenya
Responsibilities
Back-office duties Support of front office staff, accounts reconciliations
Interbank, inter-branch and International funds transfers Swift, RTGS
Personal banking
Credit administration; SME & Personal loans
Database and systems administration.
GL reconciliations, vault Custodial administration
ATM administration and Teller-Clerical operation, Cash handling, petty-cash Forex,
Customer Relations Management
Cross-selling and Promotion of company products and services to existing and new clients
EDUCATION
2006 - 2009
Bachelor of Commerce -Finance option
Jomo Kenyatta University of Agriculture and Technology
1998 - 2004
Certificate of Secondary Education
Nyambaria High School
SKILLS: Finance Sales
Finance &Banking operations
Bookkeeping, General ledger reconciliations, and Tax returns.
Budgeting, financial planning, Financial Reporting
Sales Management; Key accounts, Retail FMCG
Business analysis, Business Development
Customer relations & support
Proven Leadership, Negotiation, Conflict & complaint resolution and mentoring skills
Stock and inventory management
IT Proficiency
Excel
QuickBooks
Sage
Emails
LANGUAGES
English
Swahili
TRAINING WORKSHOPS AND AWARDS
Sales and Marketing Training; Various
Foreign exchange and international money transfer -Family bank
Leadership Training Workshop: Quest Leadership Training Centre
Strategic Planning and Motivational Workshops; Various
Certificate of service: Jomo Kenyatta University Student Union
Certificate of participation as young artists; Kids Clean and Health Competition-smithkline Beecham
REFEREES
Purshotam Shewakramani
Country Manager
Aujan Coca-Cola Bev Co &Oasis (ACCBC)
UAE- Dubai
ad5n3n@r.postjobfree.com
Mrs Faith Kosilbet – HRM
Family Bank Ltd
Nairobi -Kenya
Mr David Okebiro Nyakundi
Managing Director
D.O Srores
Nairobi Kenya
Contact this candidate