Leadership, Customer services and Communication
Resume:
Mariana Otero
Experienced and driven Server with 6 years of experience.
Worked directly with customers and excelled their expectation of their visit. Working with two very well known and top ranked businesses. I’m skilled in both relationship development and team project managing.
WORK EXPERIENCE
Joey Uptown — Server
Texas Roadhouse — Server
EDUCATION
1102 Iowa st
South Houston, Tx 77587
ad5n2y@r.postjobfree.com
SKILLS
07/2021 to 10/2023, Houston,Tx
Communicated directly with customers to establish a personal connection with each individual, created a safe, unique and comfortable atmosphere for every customer, worked daily with my team to learn new ways to become better, actively communicated with not just my customers but every customer in the resturant to ensure a great experience for everyone when dining in with the establishment, maintained a clean and tidy workspace for my peers and I, and analyzed reviews left by customers for constructive criticism and acknowledment of what was being done right.
06/2018 to 04/2021, Webster,Tx
Communicated directly with customers to establish a personal connection with each individual, created a safe, unique and comfortable atmosphere for every customer, worked daily with my team to learn new ways to become better, actively communicated with not just my customers but every customer in the resturant to ensure a great experience for everyone when dining in with the establishment, maintained a clean and tidy workspace for my peers and I, and analyzed reviews left by customers for constructive criticism and acknowledment of what was being done right.
Customer servics
Communication
Leadership
Titled Team leader at both
Texas Roadhouse and
Joey Uptown
Decision making
San Jacinto Community College — Business
Management
08/2020 to Present
Currently still in school for this degree.
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