Customer Service Call Center
Resume:
Oklahoma City, OK *****
CELL: 405-***-****
ad5mt3@r.postjobfree.com
KIMBERLY L. TEICHMAN
Objective To obtain a career using my knowledge in Accounting/Finance, Customer Service. I have always loved numbers and helping others. I am a very hard worker and very quick at learning. I am looking to begin a career path with a solid company that I can grow with as I learn more responsibilities. .
Summary of
qualifications/
Skills
Perspective, Integrity & trust. Versatile, organized, and willing to learn. Able to get along with anyone and has never had a problem I couldn’t handle. I am a huge team player. Able to multi-task. I have excellent communication and organization skills. I also have excellent problem solving skills. Able to type 65 wpm and perform 10-key by touch. Trained in MS Word, experienced in Excel, E-Mail, Quicken, DOMs, All Windows, QuickBooks. and Internet. Able to operate all office machinery. I am an energetic individual, and willing to work flexible hours and shifts. Worked in a Call Center environment for over 10 years and in the Oil Industry for over 2 years. Also close to two years child support experience. Able to effectively communicate verbal and written skills.
Education 08/04-05/09 Rose State College Midwest City, OK Obtained Associates in Accounting/Finance 8/2006
Working on Bachelor’s degree in Accounting/Finance
Presidents Honor Roll for maintaining a 4.0 grade point average
Perfect Attendance for school year 2004-2008
.
05/00 Carl Albert High School Midwest City, OK
General Education
Graduate- Adult High School Diploma, Kansas City Community College
Professional
experience
10/23-present Walmart Stores
Midwest City, OK
Customer Service/Sales Floor Associate
Helped in front at Customer Service, restocked sales floor, organized floor displays & organized shelves
11/11-10/13 United Health Group Oklahoma City, OK
Customer Service Rep
Answered inbound calls from patients needing to refill their prescriptions.
Processed payments
Answered any questions patients had regarding their insurance plan. 06/09-09/11 University of Oklahoma Oklahoma City, OK Staff Assistant II
Answered phone calls in queue for customer service re their Child Support case(s).
Helped Supervisors with daily work as needed, Housing Project 09/07-02/09 Southwest Airlines Oklahoma City, OK
Sr. Customer Support & Services
Answered phone calls in queue for customer service sold airline tickets
Made calls one call resolution
Made Reservations, change flight information, answer questions, complaints
12/03- 09/09 Bryco Distributing Inc. Midwest City, OK Sr. Administrative Assistant/Office Manager/Payroll
Put items on E-bay
Accounts Payable/ Receivable
Sold Semi-truck loads for Major Department Stores
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