Front End Emergency Management
Resume:
MARY ORR
CAMDEN, AR *****
ad5mqs@r.postjobfree.com
EXPERIENCE
VANGUARD EMERGENCY MANAGEMENT
Houston, TX, Jacksonville, FL, Panama City, FL
SEPTEMBER 2017-DECEMBER 2017
OCTOBER 2018-NOVEMBER 2018
FEMA Disaster Housing Inspector
● Perform inspections to property of applicant
● Contact applicant
● Schedule appointments with applicant
● Home/Automobile inspections
● Take photos, measurements of damages
● Verify applicant identification
● Upload inspections/photos daily
● Post letters at property if unable to contact
● Verify all information is up to date on applicant
● Have completed over 200 inspections
KROGER
Alexandria, LA
AUGUST 2018-OCTOBER 2018
Front End Supervisor
● Cashier
● Page for front end assistance as needed
● Assist as needed to help customers
● Keep buggies in store and off parking lot
● Open more registers if 3 people in each line
● Page for customer assistance in needed department
● Make sure minors have mandatory breaks
● Give breaks to cashier/baggers when required
● Cash pickups on tills as needed
● Help train new hires on register
● Perform overrides or approvals if needed
● Close out all cash registers at closing
FEDEX GROUND
Alexandria, LA
AUGUST 2018-SEPTEMBER 2018
Package Handler
● Sort packages off main belt onto secondary belts
● Accurately scan all packages
● Place packages onto correct pallets by routes
● Notify if relabels needed on packages
● Help assist other handlers if needed
● Keep belt & packages moving
BUTCH GRUBEN, INC.
San Juan, Puerto Rico
APRIL 2018-JULY 2018
Quality Control
● Make sure all photos & repairs completed before sending for final inspection
● Contact subcontractor to make necessary corrections to work orders
● Inventory control on warehouse materials
● Make sure work orders have materials used and finished pictures uploaded
● Upload completed work orders daily
● Keep spreadsheet updated constantly for any changes needed AUTOZONE
Camden, AR
APRIL 2017-OCTOBER 2018
Parts Salesperson
● Cashier
● Order parts needed if not in store
● Freight unloading
● Planograms for promotional/seasonal sales
● Greet and assist customers
● Look up parts needed if out of stock
● Keep shelves stocked, full & front facing
● Answer telephone
● Call customer when ordered parts arrive
● Scan vehicle for trouble codes
● Pull up diagnostic trouble codes (if present
● Installed new batteries, bulbs, wipers et
● Page for customer assistance if needed
● Sale pricing ad set
● Freight unloading
● Help train new hires on register
● Perform refunds/exchanges
O'REILLY AUTO PARTS
Fordyce, AR
JANUARY 2016-MARCH 2016
Merchandiser/Stocker
● Freight scan/check in daily
● Price merchandise
● Keep sales floor stocked, full & fronted
● Cycle counts
● Planograms for seasonal/promotional items
● Overstock returns
● Warranty & defective returns
● Greet & assist customers
● Ad signage set throughout store
● Delivery driver (as needed)
● HUB store order puller/store transfers
● Description labels
● Bulk display set up
● On hand weekly inventory counts
● Keeping merchandise organized & labeled.
● Answer telephone
● Look up parts needed
● Order parts needed if out of stock
● Keep advertising flyer bin current
● Put up as signage with current promotions
MONTGOMERY WARDS
Alexandria, LA
NOVEMBER 1997-FEBRUARY 2001
Senior Customer Service Associate
● Cashier
● Weekly department associate schedule
● Assist as needed to help customers
● Weekly ad signage set
● Page for customer assistance in needed departments
● Switchboard operator
● Merchandise pickup clerk
● Make sure minors have mandatory breaks
● Give breaks to associates if needed
● Cash pickups on tills as needed
● Help train new hires on register
● Keep planograms/displays current
● Greet & assist customers
● Price changes
● Cycle count
● Customer special order merchandise
● Annual inventory
● Recall/discontinued merchandise
● Unload & stock shelves with freight
● Keep sales floor stocked with merchandise.
● Perform overrides or approvals if needed
● Close out all cash registers at closing
SKILLS
● Multi line telephone switchboard operator
● Computer skills
● Quick & continuous learner
● Self motivation
● Teamwork
● Written & verbal communication skills
● Professionalism
● Strong Organizational Skills
● Ability to Multitask
● 10+ years of experience in customer service
● Dependable & Hardworking
● Problem solving
EDUCATION
AUGUST 1991-MAY 1993
HARMONY GROVE HIGH SCHOOL
Camden, AR
AUGUST 1991-MAY 1993
High School Diploma
CAMDEN CAREER CENTER
Camden, AR
AUGUST 1991-MAY 1993
Health Occupations I & II
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