Front Desk Services Representative, server, hostess
Resume:
Diamond L. Burton
Gilbert, AZ 85296
ad5mpp@r.postjobfree.com
SKILLS
● People person
● Quick learner
● Detail oriented
● Punctual
● Problem Solving abilities
● Organized
● Leadership experience
● Teamwork skills
● Creativity
● Conflict resolution
● Empathy
● Active listening
● Money management
● CPR Certified
● Resourceful
● Critical thinking skills
● Sales
● Sensitive information handling
● Go getter
● Scheduling
EXPERIENCE
JP MORGAN CHASE- Document Processing
February 2024- present
● Handle highly sensitive information
● Process confidential documents efficiently to
meet daily goals for a lockbox
Lexington Life Academy- Paraprofessional/ Teachers Aide
November 2023- February 2024
● Assist in supervising 10+ kids in daily activities
● Ride along on daily routes with children to ensure
safety in the vehicle
● Help aide children in school work
● Help teach children how to communicate effectively
Front Desk- Patient Services representative
SimonMed Imaging
October 2022- August 2023
● Checked in 40+ patients a day
● Kindly and friendly greeted over 60 patients a day
● Patiently listened and helped multiple frustrated
patients daily
● Go over future schedules and correct any errors or
issues
● Go over future schedules and check for correct
referrals and insurance authorizations
● Collect daily copays or payments due
● Assisted in getting verbal orders for patients and
technicians
● Scheduled patients for follow-ups
● Handled sensitive and confidential information with
integrity paying close attention to details and
adhering to company policy
● Streamlined office operations for improved
productivity with effective organization and
communication skills.
● Resolved billing discrepancies for patients promptly
and empathetically
● Increased guest retention by maintaining a
welcoming and kind attitude along with keeping an
organized front office area.
Picazzo Healthy Italian Kitchen, Gilbert - Hostess, Server
January 2021- December 2023
● Answered 20+ calls a day promptly, ready to answer
any questions and put in complex orders
● Coordinated with kitchen staff on inventory
● Handled 25+ complex orders paying close attention
to allergens and dietary restrictions
● Coordinated with other staff on large reservations
and made a plan of action on how best to
accommodate them
● Quickly and efficiently cleaned tables paying close
attention to detail
● Effectively and kindly communicated with customers
and relayed information to kitchen staff accurately
and promptly
● Assisted in resolving customer complaints
Personal Nanny, Gilbert - Nanny/Assistant
February 2016 - 2022
● Performed basic housekeeping duties, including
laundry, and complete errand for household,
including grocery shopping and some transportation
● Provide daily updates to parents
● Care for children between the age of 4 months to 12
years old.
● Maintained a clean and organized environment.
● Tutor school-aged kids as needed
Linda’s Little Learners, Mesa - Supervisor
May 2018 - September 2020
● Maintain a clean environment by changing 30+
diapers daily, potty training dozens of kids daily, and
regularly sanitizing surfaces
● Created a safe and nurturing childcare environment
for up to 15 kids ranging in age from 6 months to 11
years old while collaborating with other caregivers
● Clearly communicated with parents to understand
each child’s specific needs
● Effectively interact with infants and educated
toddlers working towards specific age appropriate
milestones
● Prep and administer meals and any medication
specific to each child's dietary restrictions.
● Created a fun and interactive environment and
planned activities that entertained and stimulated
the children.
Aj’s Masamas Frybread- Cashier
November 2016 - June 2017
● Helped facilitate a quick and easy transfer of
payment for goods.
● Effectively communicated with customers and
relayed orders to staff.
EDUCATION
Mesa High School, Mesa - GED
MONTH 2014 - MONTH 2018
References-
Reference letters and contact information can be given
upon request.
Contact this candidate