Customer Service Representative
Resume:
Aneish Hudson
Tamarac, FL *****
ad5mm9@r.postjobfree.com
Dedicated Customer Service Representative backed with more than 5 years experience in customer relations. Motivated to maintain customer satisfaction and to contribute to the success of the organization. Proven ability to establish rapport with clients and exceed targets on the production floor. Authorized to work in the US for any employer
Work Experience
Appointment Scheduler/Receptionist (Temporary)
AnswerNet - Tamarac, FL
January 2024 to April 2024
Answer incoming calls, to schedule and set appointments for taxes Customer Service Representative (Temporary)
CVS Health - florida
February 2023 to October 2023
• assisted members with managing their pharmacy benefits. from a wide variety of clients, members, and health care professionals
• Engage, consult and educates members based upon the member's unique needs, preferences and understanding of plans, tools and resources to help guide the members along a clear path to care.
• Answers questions and resolves issues based on phone calls/letters from members, providers, and other departments.
Customer Service Representative
Generali Global Health Services - Miramar, FL
March 2020 to January 2023
• Answer inbound calls in a timely and friendly manner.
• Evaluate problems and complaints of the callers and provide proper solutions to them
• Respond to the needs of customers and provide personalized service.
• Provide information on the company's products or services and generate interest in the offer. Ramp Agent/Customer Service
Trego/Dugan Aviation - Fort Lauderdale, FL
March 2018 to May 2020
• Responsible for loading and unloading aircraft baggage,
• guiding planes to and from their gates, operating baggage carts, and performing other airplane servicing duties.
• As an ticketing counter agent - I helpcustomerswith flight reservations, itinerary changes, baggage concerns and questions aboutcustomerloyalty programs. Administrative Assistant
Meritain Health an AETNA Company - Hollywood, FL
November 2013 to February 2018
• coordinated Medicare's benefits and protected healthcare trust funds.
• updated, filed and maintained beneficiary records. assisted customers with resolving their claim issues.
• Processed and reported incidents so claim could be processed correctly.
• Educated members about third party insurance how claims are processed. Education
Associate in business management
University of phoenix - Miramar, FL
August 2010 to April 2013
Skills
• Microsoft office, team player, communication, active listener.
• Customer support
• Customer service (10+ years)
• Sales (5 years)
• Phone etiquette
• Organizational skills
• Microsoft Word
• Microsoft Powerpoint
• Litigation
• Typing
Contact this candidate