` Teena Proctor
Frederick MD 21703
(240) 626 – 9410
ad5mkh@r.postjobfree.com
Summary
Detail oriented professional who possess clerical skills and have the ability to interact and communicate with all levels of supervision. Meet deadlines and delivers superior performance.
Experience
American Association Laboratory Accreditation 11-08-2023 – present
Accounts Receivable
Prepare timely deposit of scanning and entering physical checks in the Legacy system
Answer telephone and take customers payments
Prepare timely recognition of ACH and credit card deposits daily
Update customers balance real-time in touchstone and Microsoft Dynamics SL
Enter invoices in Microsoft Dynamics SL
Process cash application payments and coding invoices generated in A/R with appropriate accounts
Prepares credit card payments
Prepare General Ledger and credit memo
Collects money for customers payments
Follow up on annual fee invoices in touchstone
Send invoices to customers
Maintain precise records of all incoming payments
Contact clients as needed via email to ensure payment of outstanding invoices
Work collaboratively with accounts payable and other accounting staff to ensure accuracy in finances
Ogden Newspaper 04-08-2022 – 11-01-2023
Accounts Receivable/Office Business Clerk
Opened and distributed accounting office mail
Prepared reports for accounts receivable
Maintained records by scanning and filing documents
Applied customers payments to account
Reported promptly to work and maintained an acceptable attendance pattern
Demonstrated ability to maintain confidentiality
Collected payments from customers and accurately recorded data into system
Unemployment 04-20-2020 – 01-03-2022
Due to Covid
Music & Arts 09-11-2017 – 04-15-2020
Order Management Coordinator (Merchandising)
Communicated professionally with all levels of supervision
Managed and tracked orders from creation to completion
Corresponded daily with vendors for ETAs, tracking and invoice errors
Ensured account and timely data entered into system to process orders
Received emails from vendors to process purchase orders
Communicated with management to ensure accuracy in pricing for orders
Problem solved both user and system errors to provide accurate information to both internal and external client
Engage LLC 08-20-2016 – 08-31-2017
Data Entry Clerk
Quickly and accurately entering information into various files
Analyzed data for errors
Reported problems with the data or program
Keeping sensitive customer or company information confidential
Entered customer and account data by inputting alphabetic and numeric information
Maintained operations by following policies and procedures
CitiMortgage 05-25-1996 – 08-15-2016
Escrow Analysis Specialist
Contacted clients to verify and update addresses
Verified insurance and tax information
Processes monthly volume of loans to ensure accuracy of escrow information
Analyze loans within timely and accurate timeframe to generate annual, initial or short year escrow analysis statement
Processed mortgage files updating insurance, mortgage insurance and tax data
Ability to organize and prioritize work load
Professional Development
Fair Lending Overview
Code of Conduct Training
Conflict Resolution
Process Improvement
Negotiating for Success
Education: Frederick High School