D C Kitchen Staff

Marsha Madrigal

Chicago, IL (***) ***- **** ad5mjg@r.postjobfree.com

EDUCATION

HOWARD UNIVERSITY Washington, D.C.

BA, Interdisciplinary Studies Criminology, GPA: 3.7 Degree Completion: December 2021 RELEVANT EXPERIENCE

OOHS and AAHHS Washington, DC

Server/ Bartender March 2023- May 2023

● Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries.

● Completes cleaning according to daily and weekly schedules, including handwashing all glassware.

● Responsible for serving bar guests and making service bar drinks for servers and private events. TOMS WATCH BAR Washington, DC

Server November 2022-January 2023

● Responsible for the opening and closing responsibilities of the bar including the stocking, cleaning and placement of table settings in the restaurant

● Attended to all customer requests for specific sports games promptly and with a positive attitude

● Responsible for the upsell of drink specials and topgolf suite

● Provide guests with extensive menu knowledge and suggestions including Tom’s most popular food items

● Promotion of sports fan club loyalty program to guests

● Totaled charges, issued bills, accepted payments and closed out checks utilizing Brink POS system BUSBOYS AND POETS Washington, DC

Server/Host April 2022- October 2022

● Responsible for setup and service of guests ensuring optimal private guest dining experience for events of 100+ customers

● Attend to guest needs by taking food/drink orders and providing extensive menu knowledge, running food to ensure preparation is correct and bussing tables to ensure guests are comfortable

● Organized and set reservations for guests, during high traffic brunch while maintaining seating arrangements

● Coordinating with kitchen staff to note food allergies and time progression of orders TED'S BULLETIN Washington, DC

Server/Barista December 2021- April 2022

● Responsible for running the front end of the house through managing all sells and financial transitions for the bakery, inputting and managing 200+ mobile delivery and takeout orders daily through the point of service system

● Responsible for the food preparation and serving of desserts, caffeine drinks, and milkshakes as a barista

● Ensured optimal guest experience in fast paced environment by seating guests, taking orders, and serving dishes with a positive attitude and extensive knowledge on menu items, food preparation and dietary restrictions/allergies

● Communicated orders to kitchen staff and head chef to note time progression and inform takeout guests on the status of their meal

● Calculated sales total at the end of the shift, to tip out busser, bar, and barista staff accordingly SKILLS

Team Building Adaptability Leadership Community Outreach Communication Customer Service Time Management Critical Thinking Problem Solving High Energy

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