ERROL STEVE CARTIN VILLAREAL
P ******** E
errolsteve1990@gmail.
com
E
steve184blessed@yah
oo.es
OBJECTIVE
EDUCATION
I seek to continue developing my professional and personal career, focusing on growth and constant improvement. I am committed to acquiring new skills, facing challenges and achieving significant goals in my career path.
English _ USA _ Concluded
CTP Cartagena
2002 – 2008
General Education_
Concluded
Escuela Cartagena
1995 – 2001
Primary school_ Concluided
SKILS
LEADERSHIP
MARKETING
CUSTOMER SERVICE
STRESS MANAGEMENT
TEAMWORK
PUNCTUALITY
RESPONSIBILITY
VERBAL PROFICIENCY
FOOD HANDLING CARD
B1 AND A2 LICENSE
ENGLISH B2+
EXPERIENCE
May 2023 – May 2024
Sixt
Rent a car agent manager
Store administration
Cash management
Send closing reports to bosses
Attention to walk-ins
2021 – 2023
Café Britt
Sales Agent and Barista
Sales strategy development
Barista
Teaching About Coffee Origins
Marketing campaigns
2020 – 2021
Terius
Retention agent (wfh) freelancer
Call handling
Customer Service
Client Retention
Account enhancement
2010 – 2020
WESTIN PLAYA CONCHAL
Hotel Bellboy
Reserve management
Shuttle service
Personalized Attention
Customer Service