Customer Service Representative
Resume:
Fatima Penn
Lexington,SC. 29072
ad5mi4@r.postjobfree.com
Objective:
To obtain a challenging position with a progressive organization in which I can use my skills and experience while advancing toward my professional and personal goals. Summary of Qualifications:
Proficient using Windows 2007, 98, XP Microsoft Word, Excel, and Access as well as navigating the world wide Web and communicating via electronic email. Over ten years of professional experience providing excellent customer service, which has included working with diverse clientele in various environments? Demonstrated excellent work ethics, time management skills and the ability to work independently or in a team setting with minimal supervision. I am a Registered SC Notary. Work Experience:
Ranstad/Maximus
WFH Eligibility CSR 2023-2024
Reviewing applicant data, typing the data into an electronic system, checking the data against program criteria, calling and emailing applicants, requesting additional information verifying information, reviewing financial documents, verifying information under HIPPA, writing acceptance and rejection notice, assisting with reimbursements and filling documents. Palmetto Health Hospital (Prisma Health)
Environmental Service Tech 2018-2023
Responsible for the safety and cleanliness of a hospital. This includes mopping and dusting, but also requires an understanding of proper handling and disposal of biological waste. Cleaning patients room daily and patient rooms after they have been discharged. Taylor’s Package Shop
Head Cashier 2010-2018
My duties include greeting customers as they enter the store, ring customer purchases. My duties also includes ordering inventory each week from three major distributors, receiving and checking in the inventory from vendors on delivery day and entering the stock into a POS system. Stock shelves, cash checks and make bank deposits.
Save a Lot
Cashier 2008-2009
Helping customers find grocery items, ringing, bagging of merchandise and stocking and facing shelves when needed.
SC Credit Union
Member Service Representative 2006-2008
Receive incoming calls. Process changes in member names, address, or other related account file maintenance including payroll direct deposit. Answer inquiries concerning loans, visa and debit cards. Process stop payments, copies of share drafts and checking statements. Open up accounts. Cross sell products and services as well as strive to meet goals for service, quality and productivity of the department.
Lab Corporation
Customer Service Representative (Contract) 2005-2006 Answer phone calls for daily lab work from various hospitals and doctor offices and dispatch service rep for pickup. I was responsible for monthly missed pick up reports, daily call in logs, monthly car expenses, having new phone lines installed and uninstalled. Helped accounts with problems that was within my authority. Helped my Supervisor with different task like distributing of history reports, mail coded bills to the Burlington office.
Clearview Federal Credit Union
Member Service Representative 2000-2005
Processed new member accounts, Loan and credit card application. Balancing of the ATM daily. Performed account maintenance on current members account. Processed the purchases of saving bonds, money orders, cashier checks and traveler’s checks. Education
McCarrie School of Technology
Medical Assistant Certificate 1992
West Philadelphia High School
Diploma 1991
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