Electrical Engineer Customer Service

Richard Johnson

*** ******** ***** ********, ** *7064

Phone: 504-***-**** Email: ad5mdd@r.postjobfree.com

Summary of Qualifications

Electrical Engineer with 5+ years of experience working within the electrical industry. Primarily focused on implementation of various projects to promote renewable energy and drive business growth. Excellent interpersonal and communication abilities, and possess a wide range of technical skills.

Ability to handle multiple projects simultaneously with high professionalism and accuracy. Demonstrates leadership skills with the capacity to develop policies and procedures to improve safety and standardize operations.

Core Qualifications: Power •Control •Electronics •Microelectronics •Signal Processing •Telecommunications •Instrumentation •Electrical distribution system experience •Excellent Customer Service•

Professional Experience

2014-Present UPS NEW ORLEANS, LA

ELECTRICAL ENGINEERING/ CERTIFIED TRANSPORTATION DRIVER

1.. Maintaining electrical equipment, Low, and high voltage motors, and troubleshooting vehicles

Ensures accurate and timely pickup and deliveries by memorizing routes and maintaining safe routines to ensure alertness during all weather conditions.

Performs and records daily pre-trip inspections using company checklist and submitted detailed reports after trips and deliveries.

Tracks and log international shipments; uphold compliance with customs and import/export laws.

Locates and assigns available trucks for freight transportation, and schedule shipment pickup and delivery.

Manages outside carrier load routing to minimize costs; negotiate rates and contracts to expand and develop carrier list.

Coordinates daily deliveries in accordance with customer schedules; adjusted itineraries to accommodate peak delivery times and alternate routing needs.

Prepares and manages delivery authorization and pick-up documentation and review invoices for accuracy and completion.

Develops programs, policies, and procedures to ensure safety for all drivers and minimize incidents and injuries resulting from vehicular accidents.

Reinforces and upheld DOT regulations, OSHA requirements, and company policies and procedures.

Maintains daily truck log in compliance with federal and state regulations.

Awarded Safe Driver with Zero Accidents/Incidents during tenure; January 2020

2011 - 2014 CIRCUIT SOLUTIONS, LLC New Orleans, LA

ELECTRICAL IMPROVER/SUPERVISOR

Managed vendor shop repairs on high voltage motors and equipment to ensure quality.

Provided repair reports at the conclusion of critical jobs for proper documentation.

Executed equipment maintenance strategies and perform various duties and projects as assigned.

Responsible for all aspects of underground work including cable pulling, installing instruments & threaded rod.

Ensured reliability and safety of all electrical systems.

Initiated engineering processes for design preparation.

Participated in all development process activities.

Cont’d pg. 2

2009 – 2011 ION HARAHAN, LA

ELECTRICAL IMPROVER

Worked under senior electrical engineers to design PV systems that converted sunlight into electricity.

Equipped selected PV systems with uninterruptible power supply (UPS) capability, allowing customers to operate selected circuits for hours (or even days) during a utility power outage.

Assisted in distributed system voltage performance analysis for high-level penetration photovoltaics, contributing to research study that will be used to optimize future PV systems.

Maintained and improved electrical instruments, equipment, facilities, components and systems

Provided technical assistance to field personnel in the areas of high voltage distribution equipment and high voltage motors/generators.

Enhanced existing product performance in coordination with development teams.

Conducted efficiency and price/watt comparisons on other solar power systems on the market to gather intelligence used for marketing campaigns.

2006 – 2009 NEW ORLEANS PARISH SHERIFF OFFICE New Orleans, LA

deputy sheriff

Performed varied law enforcement duties including investigation of crime.

Executed all tasks associated with first responder police services, general patrol duties, and collision investigation.

Responded to major crime scene investigations for any death of a violent or suspicious nature, murder, suicide, accident, drug overdose, sexual assaults, and armed robberies.

Enforced traffic and criminal laws. Patrols assigned areas in a vehicle and/or on foot. Deter and discover crime, perform investigations, aid persons in trouble, and render other public services.

Researched, analyzed, and interpreted criminal and civil laws aiding in the public law enforcement process.

Protector of life and property, enforces laws and ordinances and maintains order.

Responsible for the maintenance and production of judicial records and reports detailing intimate daily activities and incidents to include safety and violations.

Performed public relations and community policing activities to include law.

Volunteered to serve on the Civil Emergency Response Team (CERT) which response to instances of civil unrest or riot to protect persons and property.

EDUCATION and CREDENTIALS

ITT TECHNICAL INSTITUTE Associate, Electrical Engineering June 2013

Activities: IEEE, Student Member

•Senior Capstone Design Project: Completed renewable-energy engineering project involving the design of switch-mode power electronic converters and electric drives for wind-energy converters.

•Relevant Courses: Digital Electronics, Circuit Theory, Analog Electronics/Circuits, Logic Design, Signals & Systems, Sustainable Electric Energy, Verilog Hardware Description Language (HDL) & Digital Design

SKILLS

Knowledge of high voltage cabling and lighting systems; Various experience in troubleshooting; Sound skills in preliminary electrical design and contract drafting; Detail-oriented while prioritizing safety; Excellent communication skills with ability to resolve complex issues; Strong organizational and managerial skills; Ability to learn and apply quickly and effectively; Customer Service Focus; Proficient in AC/DC motor drives and programmable logic controls.

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