Test Engineer Technology Specialist

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JAY THOMPSON [USA]

SYSTEM/TEST ENGINEER AND CYBER TECHNOLOGY SPECIALIST

**** ****** ****** ****** **********, VA 22309 703-***-**** (call or text) ad5m5x@r.postjobfree.com

Objective

To provide full technical and non-technical support to the Intelligence Community (IC) which can be leveraged from my assorted proven skill set of more than 20 years’ experience in highly technical environments.

CLEARANCE

TS/SCI w/Favorable FSP

EDUCATION

Hawaii Pacific University, Oahu Hawaii, B.S., Computer Science 1999 Hawaii Pacific University, Oahu Hawaii, B.S, Business Administration (Management) 1990 CERTIFICATIONS / TRAINING

Udemy JavaScript: From Zero to Hero Course – In Progress 2023 Amazon Web Certified Cloud Practitioner - In Progress 2023 Certified Ethical Hacker (CEH) 2019

Computer Attack Methods and Tools (CAMAT) Course 2018 Certified Computer Forensics Examiner (CCFE), INFOSEC Institute 2010 FTK Computer Forensics, INFOSEC Institute 2010

Cisco Routing and Switching CCNA Boot Camp, Global Knowledge 2008 Voice Over IP Foundation, Global Knowledge 2006

Interconnecting Cisco Network Devices (ICND), Global Knowledge 2002 Sun Solaris Administration I, Sun Microsystems 2001 Microsoft Certified System Engineer (MCSE), NOVA 2001 SUMMARY OF SKILLS

Technical Consultant (20 years)

System Engineering (18 years)

Software/Hardware Testing (20 years)

Information Assurance (20 years)

Project Management (3years)

TOOLS AND TECHNOLOGIES

Software/COTS: JIRA, Jenkins, Github Data Repository, Confluence Document Management, FIDOS, AWS Cloud Applications, Norton’s Ghost, Clonezilla, MS Office Suite, SysInternal Suite, Access Data FTK, Winhex, Registry Viewer, Wireshark (formerly Ethereal), PuTTY, NetCat, Nmap, Darik's Nuke and Boot, Onyx, KisMAC, TOR, Tails, VMware vSphere, VMware Fusion, Parallels, BCwipe, Image for Linux, LoadRunner, Target Process, MS TFS, JIRA, Target Process, Little Snitch, Norton 360, Kaspersky A/V, Trend Micro, Bitdefender, Avast Pro, McAfeeA/V, Rising A/V, Eset Nod32 A/V, Symantec A/V, AVG, Malwarebytes, CCClearner, Spybot Search and Destroy, Avira, Panda, Metadefender Programming Languages: Bash Scripting (4 years), Python (3 year), JavaScript (training in progress) Operating Systems: Unix (2 years), Solaris (1 year), Linux (16 years), Mac OS X (13 years), various Windows systems (39 years), also full understanding of TCP/IP and the Open Source Interconnection (OSI) model

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EXPERIENCE SUMMARY

More than 24 years of solid technical experience along with more than 20 years of experience supporting the IC community (not including the 4 years spent as a military intelligence soldier) in various technical and leadership roles providing absolute mission support and security policy compliance. I’ve supported the classified customer space for 20 years serving in the roles as Independent Verification and Validation

(IV&V) software/hardware test engineer, as a network engineer providing cyber support and traffic analysis of an “out-of-the-box” approach at examining game exploitation methods possibly in use by terror networks. Transitioned from the role of deputy test team leader to team leader responsible for the daily tasking of 11 test engineers and 1 technical writer, while providing management with daily/weekly briefings both written and orally. The years of working closely with the classified customer has allowed me to not only understand the mission fully but to successfully assist management in the implementation of the goals dictated by management’s vision.

EXPERIENCE DETAILS

NPG, Senior Test Engineer 07/2021 – Present

United States Government Classified Program, Chantilly & Reston, VA

• Currently perform manual agile testing on custom built software applications for the client

• Created detailed testing reports, which included the testing procedures based on the analysis of the provided acceptance criteria.

• Created and tracked testing tickets using the client’s workflow tracking software Jira

• Provided daily smoke testing to applications to include full functionality checks following bi-monthly deployments (or during out-of-cycles deployments as required)

• Conducted bi-monthly rigorous regression testing on the custom-built applications

• Performed performance and accessibility testing as required via various browser utilities

• Observed and tracked daily automated developer written Cypress test scripts

• Initiated discussions with developers on defects and observations discovered during the testing process and offered suggestions toward the resolution of issues discovered.

• Provided useful suggestions to enhance the applications as needed where applicable SAIC, Test & Inspection Engineer 08/2014 – 05/2021 United States Government Classified Program, Chantilly, VA

• Conducted agile testing on client’s specialized communication systems.

• Performed independent verification and validation of the client/vendor biometric software and hardware tools on Windows enabled systems and devices.

• Created detailed testing reports, which included the testing procedures based on the analysis of the requirements provided. Also included in the testing reports were details of the concept of operation, the software used in testing as well as the equipment and the topology of the test environment. Detailed summary of the performance and limitations of the tools were also captured and generated for tool enhancement purposes.

• Facilitated and lead discussions with developers on defects and observations discovered during the testing process, prepared briefing summaries to share with management and other stakeholders and provided recommendations for operational analysis.

• Provided detailed monthly summaries of duties and accomplishments. Booz Allen Hamilton, Inc., Associate 03/2013 – 12/2013 United States Government Classified Program, Herndon, VA

• Awaited client assignment but have provided both proposal support to an internal team and briefly supported a cyber initiative team with their continuous monitoring effort for DHS. 3

Booz Allen Hamilton, IV&V Software Tester/Remote Test Lab Manager 08/2006 – 02/2013 United States Government Classified Program, Springfield & Chantilly, VA

• Performed independent verification and validation of the client/vendor software and hardware tools against a wide array of operating systems to include Windows, Linux, and Mac OS X. Testing also performed on select wireless devices in a Faraday chamber and also outside the confines of the customer’s space.

• Patched and secured network systems used during testing in compliance with the governments security policies and risk management averting any vulnerabilities to the test environment.

• Created detailed testing reports, which included the testing procedures based on the analysis of the requirements provided. Also included in the testing reports were details of the concept of operation, the software used in testing as well as the equipment and the topology of the test environment.

• Facilitated and led discussions with developers on findings and observations discovered during the testing process, prepared briefing summaries to share with management and other stakeholders and provided recommendations for operational analysis. These recommendations not only helped in the risk analysis of the mission but also assisted the developers in future tool improvement.

• Periodically conducted Factory Acceptance Testing (FAT) by traveling to the vendor’s local facility to serve as the customer’s test representative providing written summary of the FAT to the customer which in turn would assist the customer with vendor product evaluation.

• Provided technical assistance in vendor/acquisition contractor proposal evaluation, commercial off the shelf (COTS) and government off the shelf (GOTS) product analysis.

• Assisted the team leader in the role of the remote test lab manager by maintaining the lab environment utilizing configuration management skills and assisting with all equipment/software upgrades and disposal.

• Carefully tracked and documented the movement of equipment between the remote lab and the main test lab assuming all responsibility for the accountability for equipment.

• Offered guidance to fellow team members and customer staff that routinely used the remote test lab, ensuring that they received the necessary support to be mission successful.

• Provided detailed monthly summaries of duties and accomplishments. Major Accomplishments:

Lead the effort to permanently take the remote lab offline and relocate the 3 test engineers back with the main lab. Properly repurposing lab equipment, Property Turn-In (PTI) all equipment, which would no longer be used, and working closely with both the customer and the Area Security Officer

(ASO) during the process. This resulted in a better and more efficient work flow by having the remote lab personnel being collocated with the testers and developers. Booz Allen, Network Engineer (Special Project) 08/2005 – 08/2006 United States Government Classified Program, Herndon, VA

• Primarily provided client support through the analysis of various game applications and VoIP file structures found in gaming chat clients such as TeamSpeak.

• Prepared detailed weekly reports and documentation on all performed analysis, which was used to track the weekly goals of the team.

• Supported the customer in the evaluation of vendor created network software for Cyber attack/defensive measures.

• Installed and managed various OS’s to include Windows OSes, along with flavors of Linux

(Red Hat, Fedora, SuSe, CentOS) to include Apache for the network team’s LAN test environment in compliance with the customer’s security policies and ensuring the integrity of the network.

• Maintained and documented use of the network equipment for the client to include setup, configuration and management of network devices such as the routers, switches and firewall appliances.

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• Assisted in the preparation and presentation of status briefings to the customer’s senior management team.

• Provided detailed monthly summaries of duties and accomplishments. Major Accomplishments:

The research and findings of the work conducted by myself and fellow team members in the area of game exploitation as a means of Covert Communication (CovComm) where published in a CyberThreat journal article for the customer.

Booz Allen Hamilton, IV&V Team Lead 04/2003 – 08/2005 United States Government Classified Program, Herndon, VA

• Led a team of 11 test engineers and 1 technical writer in the independent verification and validation of client/vendor developed software and hardware products.

• Responsible for the tasking of the team’s contracting partners and for feedback provided to their respective companies through careful and concise documentation of their work performance for the customer.

• Responsible for the acclimation of new team members providing them with guidance in regards to the customer mission and to ensure that customer goals were met by all team members.

• Ensured that team members were trained and followed the customer’s security policies both in the lab environment as well as in the general office space. Providing full compliancy in the proper handling of the software/hardware tools being tested and also in the security of the network environment.

• Managed and redefined all testing documentation offering useful suggestions and filing in gaps when necessary in order to provide a sound and concise testing routines.

• Worked closely with the customer’s management team to ensure that the test team stayed on track with the goals of the customer and keeping clear lines of communication open between the customer and the test team and to ensure that the customer’s expectations were fully met.

• Assigned test engineers for support of Factory Acceptance Testing (FAT) at the vendor’s local facility to serve as the customer’s test representative.

• Facilitated technical exchange meetings (TEM) and chaired weekly team meetings with the test team and the customer.

• Responsible for the modification of the team’s test report and procedures along with the SOP for remote test facility.

• Provided detailed monthly summaries of duties and accomplishments. Major Accomplishments:

The group chief approached the test team and informed us that there was unused space that belonged to the group at a remote location which had been languishing for years and wanted to know how it could be of benefit. I gathered several other team engineers who did a recon of the location and gave the client multiple options that the location could be used for with one option being a remote test facility. The client opted for all options and within 3 months we had the lab online and staffed with a full-time lab manager.

Booz Allen Hamilton, IV&V Software Tester / Deputy Team Lead 02/2001 – 03/2003 United States Government Classified Program, Herndon, VA

• Performed independent verification and validation of the client software and hardware tools against a wide array of operating systems to include Windows and Linux, ensuring that the test environment was patched and the network was secured following the customer’s security policies.

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• Created detailed testing reports, which included the testing procedures based on the analysis of the requirements provided. Also included in the testing reports were details of the concept of operation, the software used in testing as well as the equipment and the topology of the test environment.

• Facilitated and led discussions with developers on findings and observations discovered during the testing process, prepared briefing summaries to share with management and other stakeholders and provided recommendations for operational analysis. These recommendations not only helped in the risk analysis of the mission but also assisted the developers in future tool improvement.

• Periodically conducted Factory Acceptance Testing (FAT) by traveling to the vendor’s local facility to serve as the customer’s test representative providing written summary of the FAT to the customer which in turn would assist the customer with vendor evaluation.

• Provided technical assistance in vendor/acquisition contractor proposal evaluation, commercial off the shelf (COTS) and government off the shelf (GOTS) product analysis.

• Assisted the team leader in the role of the remote test lab manager by maintaining the lab environment and assisting with all equipment/software upgrades and disposal.

• Served as the deputy team leader assisting the team leader with the day-to-day tasking of the test team. Interfaced with the customer during routine meetings to discuss testing progress and to update the customer on the progress of prescribed mission goals.

• Provided detailed monthly summaries of duties and accomplishments. Major Accomplishments:

The team had awarded me with the company’s highest award called the Values In Practice award or VIP for short. This award is given to those employees, which exemplify the firm’s core values (Trust, Respect, Integrity, Professionalism, Fairness, Excellence, Entrepreneurship, Teamwork, Client Service, and Diversity). The customer was highly impressed that I received this honor and it further aided in solidifying the team’s relationship with our client. Booz Allen Hamilton, Investment Hire 04/2000 – 02/2001 United States Government Classified Program, Mclean, VA

• Studied Microsoft relevant technologies while awaiting clearance to be positioned on contract as an IV&V Tester.

Department of Defense, Team Leader 04/1997 – 12/1999 Defense Commissary Agency, Hickam AFB, HI

• Demonstrated responsibility for the assignment and daily guidance of the tasking of administrative group.

• Assisted in implementing the functions of the accounts control section, vendor automated ordering, document control and processing, internal supply and automated data processing

(ADP) section using Point of Sale Management (POS-M) on a Unix system providing data management and daily inventory and backup duties of commissary transactions.

• Responsible for ensuring that the government’s security policies and standards were met to keep the team in full compliance with those policies, which included but was not limited to system security and proper information handling.

• Provided effective working relationships and team building with fellow team members of the group through motivation and high levels of trust. Major Accomplishments:

Working closely with the directorate’s vendors and management team, I was able to identify inefficiencies in resupply of stock, which resulted in monthly cost savings to the government in excess of $10-15k.

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Department of Defense, Database Records Specialist 04/1996 – 01/1997 Eisenhower Medical Center, Fort Gordon, GA

• Responsible for the establishment and maintenance of the database containing the storage of military member’s outpatient medical record information following the government’s security standards in regards to the use of personal data and sensitive information.

• Provided troubleshooting techniques to restore down record systems when requested.

• Conducted daily updates to the records systems and responsible for the backups of the systems.

• Responsible for the training and the acclimation of new team members on the Army records retrieval system.

Major Accomplishments:

Carefully following the Army’s record retrieval protocols and system standards allowed me to conduct time saving record searches and error free retrievals which increased our customer satisfaction in addition to allowing greater work efficiency in our section.

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