Fine Dining Operations Specialist

Nicholas Jorgensen

Orange, CA *****

Phone: 401-***-**** E-Mail: ad5m3g@r.postjobfree.com

Skilled server with exceptional interpersonal skills seeking summer employment. Having served in corporate and fine dining restaurants, I have finessed my ability to present guests with a professional and relaxed environment while maintaining clear communication with fellow staff members. Working in the military has fine-tuned my presentation of a collected demeanor during high-stress scenarios. My aptitude for upselling (if desired) combined with my social cognizance will aid your guest’s satisfaction, customer retention rate, and increase your company’s food/beverage sales.

EXPERIENCE

We Olive La Jolla/Server

San Diego, CA (May 2023-July 2023)

• Amassed wine-bar service skills including mixology of wine based

cocktails

• Became familiar with local and international wines

• Increased knowledge of wine varieties

• Increased knowledge of wine and food pairings

• Presented and served wine in a professional manner

• Worked in kitchen prepping and delivering salads, appetizers, sandwiches and Hors d'oeuvres

• Worked in retail increasing knowledge of customer satisfaction and POS systems

United States Navy; Operations Specialist/Administrative Support San Diego, CA (Apr. 2019- Apr. 2023)

• Utilized radar technology to track friendly and hostiles.

• Actively monitored bearing, speed, and depth of vessels.

• Secured safe passage through seas, ports, bridges, and other

maritime elements.

• Engaged with Combat Information Center regarding foreign ship

proximity and status.

• Inspected, maintained, and documented control of thousands of

onboard assets.

• Received and directed customer calls/visitations.

• Updated calibration item requirements in accordance with

Metrology and Calibration guide.

• Input customer assets into standardized system (MEASURE), printed

calibration receipts, and directions for technicians

Apponaug Brewing Company; Server

Warwick, RI (Sep. 2018 - Apr. 2019)

• Aided guests in satisfactorily selecting craft beers.

• Finessed ability to describe craft beers and other beverages.

• Maximized handheld POS system (Toast).

Niu Noodle House; Server

New York, NY (Nov. 2017 - Aug. 2018)

• Assisted guests with food and drink orders in a consistent,

polite, and clear manner.

• Maintained a pleasant and comfortable atmosphere for optimal

customer experience.

• Managed ad hoc issues to assure function of both the front and

backroom operations. Island Restaurant; Server

New York, NY (Sep. 2017 - Apr. 2018)

• Engaged with high-end clientele amassing knowledge of fine

dining.

• Monitored guest experience to assure sense of ease & productive

work environment.

• Amassed knowledge of upscale food & beverage industry.

• Maximized POS system.

Olive Garden; Server

Queens, NY (Jul. 2016 - Oct. 2017)

• Processed large quantities of customer orders in a fast-paced,

high volume work environment.

• Dealt with dining large parties, intaking high order volume with

accuracy and efficiency.

• Amassed knowledge of food and beverage industry.

• Maximized POS system.

• Amassed knowledge of restaurant terminology and server

responsibility.

SKILLS

• Energetic & self- motivated individual with strong desire to

learn.

• Ability to work in fast-paced environment.

• Versatile & flexible persona.

• Action-oriented, personable, confident, & articulate.

• Adept at handheld and stationary POS systems.

• Knowledge of restaurant etiquette and terminology

• Craft beer, liquor, cocktail, and wine knowledge.

• Time management oriented with dedication to improved customer

experience.

CERTIFICATIONS

• CA Food Handler (ServSafe) Certificate Holder (exp. April 2026)

• CA Responsible Beverage Service Certificate Holder (exp. April

2026)

EDUCATION

Chapman University (Orange, CA) 2025 M.F.A. Candidate, Media Producing The College of the Holy Cross (Worcester, MA) 2016 B.A., Theatre

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