Prigram, Project Management

My name is Tige Melton and I present to you a career engaging in both program/project management and consulting roles. I am a highly organized professional and team builder with supporting credentials of a M.Sc. and two B.As. Successful in liaising with cross-departmental teams and partners to tactfully achieve operational goals of programs and respective contracts.

In past program manager roles as the Relationship Manager for Dealer.com, I delivered a national automotive website program to Chrysler Canada. In this role, I applied the terms of the contract in principle to ensure that service levels were honoured and financial goals were obtained within budget. To maintain standards, I held weekly meetings to understand activity and progress towards dealership sign-ups and additional sales.

As a Digital Marketing Manager, I developed and managed a corporate digital marketing program that aggregated the metrics for online media return on investment of nine automotive dealerships within the Lally Auto Group. Both the role and analytics were new at the dealership and executive level. Therefore, I gathered the relevant metrics, constructed reports and presented the results during monthly dealership and executive meetings.

Recently as a project manager with Keyloop Canada and Splice Digital, I managed both a larger project scope of work and several smaller projects, respectively. My approach is the same in that I meet with stakeholders, partners, clients and team leaders in order to build a project task plan and communication plan using various project management applications. With this knowledge I then present the plan and lead team members on a common set of tasks and track project status and updates within scheduled project meetings. In addition, I present project status to project stakeholders, partners, clients during executive level meetings and adjust for competing priorities in terms of time, budget and project scope changes.

Being committed to the respect of others, I thrive on working in challenging, diverse and dynamic environments. Couple this with a vast career I am confident that I would be an excellent addition to your team. I look forward to interviewing with you at your convenience.

Sincerely,

Tige Melton

Highlights of Professional Experience

Possess knowledge in business development, program &project management

Develop strong and trusting relationships with stakeholders, leadership, peers, teams

Proficient at researching, analyzing and reviewing data to support strategic planning

Detail of Work Experience

Sales Project Manager – Keyloop (contract) 2023 – present

Responsible for supporting the Integration and KeyForce projects for Keyloop Canada

Develop and maintain project plans, resource utilization schedules and budget materials for multiple simultaneous projects and operational activities

Coordinate and drive project activities to deliver required functionality on time and within budget

Closely monitor project resources, tasks, risks and milestones

Make course corrections when necessary using defined change control procedures

Responsible for managing all day to day project activities for a team of individual contributors spanning cross-site locations

Direct activities, assign responsibilities, set expectations and motivate team members toward achieving program/project objectives

GTM Project Manager – Keyloop (contract) 2022 – 2023

Responsible for managing the Go To Market project for Keyloop Canada

Develop and maintain project plans, resource utilization schedules and budget materials for multiple simultaneous projects and operational activities

Coordinate and drive project activities to deliver required functionality on time & within budget

Closely monitor project resources, tasks, risks and milestones

Make course corrections when necessary using defined change control procedures

Responsible for managing all day to day project activities for a team of individual contributors spanning cross-site locations

Direct activities, assign responsibilities, set expectations and motivate team members toward achieving program/project objectives

Project Manager - Splice Digital (contract) 2021

Client-side Project Manager driving web/SaaS projects of various size, scope & complexity

Communicate and report project progress to executive team & client stakeholders

Manage developer resourcing, scheduling, planning, budget & client communication

Updated project intake process to reflect reality of hand-off between sales & project delivery

Digital Marketing Manager - Lally Auto Group 2020

Direct digital marketing activities of 10 automotive retail stores & 3rd party vendor initiatives

Launch new e-commerce websites & social media marketing management platform (Facebook, Instagram, YouTube, Google My Business, Bing)

Curated net new marketing reports for executive visibility of marketing ROI

Marketing Specialist - Otto’s Group (Contract) 2019

Collaborate with marketing agency partners on campaigns for BMW & Subaru initiatives

Develop new line of business with Military Family Services for Fleet clients

Implement marketing, advertising & social media (Facebook, Twitter, Instagram) campaigns

Plan meetings, events and automotive retail trade shows; prepare & maintain reports

Account Director - D2C Media (Contract) 2018

Lead business development in Northwestern Ontario by promoting D2C Media

Consult prospects & clients on digital marketing strategies, solutions & best-practices

Provide the most effective ROI through transparent metrics & optimization methods

Solutions Manager - Creative Realities, Inc. 2016 - 2018

Define product enhancements & manage progress on deliverables that support the business goals of FCA-USA and 3rd party integration vendors

Conduct weekly onsite client meetings to communicate progress on both active & new projects

Hold weekly internal meetings with Developer, Design and QA teams to ensure delivery deadlines meet client commitments on active projects & introduce new projects

Propose technical solutions in redefining business processes & continually improving the user experience in alignment with client business initiatives & budget

IT Business Consultant - AlphaKOR Group 2015 - 2016

Consult & cultivate existing/new clients on solutions in cloud/hybrid/on-premise solutions in data networks & management systems, SaaS, custom software, web marketing and VoIP

Manage client relationships through proactive communications & sales presentations

Lead project implementations & systems integrations while providing support to both internal & external stakeholders

Collaborate with product & marketing teams to develop individual client strategies

Senior Regional Sales Manager - Autotrader.ca 2009 - 2015

Relationship Manager - Dealer.com, Windsor ON 2008 - 2009

Education

M.Sc. Business Information Technology - Walsh College 2003 - 2006

B.A. French - Niagara University 1991 - 1995

B.A. International Studies - Niagara University 1991 - 1995

Professional Development

Government of Canada Security Clearance – Enhanced Reliability valid to 2028

Google Ads Fundamentals, Search, Display Certifications 2018

PMP Exam Prep Boot Camp – PMBOK 5 2016

Performance Management (Schulich School of Business) 2014

Project Management (Fiserv program) 2005

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