Project Manager Customer Service

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Marsha Rakhlin Portland, OR 503-***-****

ad5m0q@r.postjobfree.com

Project Manager

More than 17 years’ achievement in diverse business organizations in administration and business management Visionary and strategic communicator with a record of success overseeing all phases of multimillion-dollar construction projects. Solid experience managing all levels of multiple projects and construction teams, administrating public policies and programs, leading cross-functional teams, and streamlining operations, delivering positive outcomes with strong and sustainable gains. Skilled in negotiating partnerships and alliances with a keen ability to capture opportunities and catapult new ventures. Backed by strong credentials and a history of on-time, on-budget, and high-quality project completions. Highlights of Expertise

• Operations Management & Leadership

• Staff Training, Supervision & Management

• Building Codes & Regulations

• Productivity & Performance Improvement

• Risk Management & Problem Solving

• Purchasing & Procurement

• Customer Service & Care

• Strategic Planning & Scheduling

• Budget Planning & Forecasting

• Reporting & Analysis

• Organization & Communication

• Office Management & Record Keeping

Professional Experience

Integral LLC, Portland, OR

Oversee and manage residential site development construction of 6 large residential projects Project Manager, General Contractor. RMI of Advanced Custom Homes LLC CCB# 167026 July 2018-2022 Coordinate all processes of planning, implementation and assurance operation and collaboration on all stages of this project between all applicable jurisdictions, including various utility agencies, subordinate under Site Development Review and Public Works, coordinate activity with LOI, LUT, PUE, obtain final mallard at County Survey Recording Office. Collaborate with Civil engineering and architectural planning, create work schedule, created and followed contracts with sub-contractors, create written contracts and work/payment schedules, on- site personally managed all necessary inspections, approvals, compaction/ material tests and delivery of approval/ commentary documentation for issuance of final approvals and closing permits. Created books/ records for each project.

• Constructed 6 different homesites: built 2 houses per year over $1mil each, daily managed and documented progress reports. Communicated with inspectors, engineers and subcontractors and buyers.

• Followed logistics schedule from suppliers/vendors to assure subcontractor’s schedule and timely completion of every stage of construction.

• Released payments to subcontractors according to progress schedule and change orders

• Obtained approvals for every inspection. Released final warranties, final certificates of occupancy and warranties to upon completion of final inspections. D.A. Bentley Construction LLC, Vancouver, WA

Oversee and strategically manage commercial construction projects. Project Manager, February 2017 – August 2018

Marsha Rakhlin Page 2

Facilitate all aspects of the construction process by planning, directing, and coordinating activities to ensure that goals and objectives are accomplished within prescribed time frame and funding parameters. Collaborate with professionals at all levels to review plans, construction documents, bid proposals, project budget, and terms of construction. Cost- to build and budget monitoring, work orders, change orders, RFI, RFC, ATP, ETP, managing accounts, release of information, Pay Applications, (AIA- 702), schedules, obtaining approvals and record keeping of submittals, shop drawing and construction documents. Assist inspectors, engineers, and superintendents on various functions. Travel to job sites, verify completion of the milestones, and attend final walk- through. Approve change orders and invoices. Communicate issues, problem solutions, and outcomes. Use Excel forms and “Foundations for Construction” software to accurately process AC’s and AP’s. Prepare daily/weekly reports based on progress. Release final warranties, final certificates of occupancy and warranties to stakeholders upon completion of inspections.

Earned recognition for successfully building fast food restaurant projects in price range of $300K up to $2M.

Recognized for effectively prioritizing and multi-tasking management of 2-3 projects simultaneously.

Played a vital role in the construction process by effectively leading the team from start to completion, while ensuring projects were completed in time and within budget.

Achieved fluent operation of Construction software “Foundations for Construction” and excel spreadsheet formulas functionality.

Proactively created forms for record.

Advanced Custom Homes LLC, Portland, OR

Special Projects and Administrative Management.

Owner/ Project Manager, 2005 – 2017,

Direct, schedule, and finalize specific projects while resolving and managing daily problem solving, record keeping, communication of changes, work on construction milestones, meetings, decisions, and discussions. Handle disciplinary and licensing investigations prior to contracting and/or employing. Negotiate of job contracts, prepared written agreements, evaluated and monitored detailed performance of each subcontractor on job site, assure building and OSHA codes compliance, created schedules, and budgets of milestones of elements of projects. Prepare reports and narratives of neighborhood meetings, minutes in correlation with Civil engineering and applicable jurisdictions land development standards, including Public Utilities, Transportation codes, Public Safety: ADA street improvements and Building codes. Prepare documents for approval, executed daily tasks efficiently and monitored implementation of each stage to the highest level of standards up to the final inspections’ approval and Acceptance.

• Built residential projects from $500K up to $2M. Followed logistics schedule from suppliers/vendors to assure subcontractor’s schedule and timely completion of every stage of construction.

• Released payments to subcontractors according to progress schedule and change orders Re/Max Equity Group, Beaverton, OR

Provided dedicated assistance to customers in selling and purchasing residential and commercial properties. Real Estate Broker, 2000 - 2008

Create, negotiate, and execute all contracts between multiple parties of projects involved. Assist customers in referral to legal licensees with their questions, translate reviews of legal documents, explaine legal terms of Title insurance, escrow components of closing documents, HUD-1 statements, promissory notes.

Sold properties in a price range between $200K and $900K.

Recipient of a “Gold Plate” Million Dollar club membership in 2006. Additional Experience

Case Manager I, II & III, 1992- 2001

State of Oregon Department of Human Services (DHS) Education

Bachelor of Science Degree, Business Administration, *Cum Laude Diploma, 2013 DeVry University, Portland

CCB Construction Licensing required continue education courses, General Education – Psychology, Sociology, and Professional Communication, 2008 Portland Community College, Portland

Bachelor’s Degree in education, Methodic of Education Pedagogical College St Petersburg, Petersburg, Russia Technical Proficiencies: MS Office 2007/2010 (Word, Excel, Project management MS, PowerPoint) Outlook, Hobbies:

Playing piano, listening Baroque music, attending Fitness Sport Club, swimming, walking with my dog

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