Customer Service Insurance Claims
Resume:
Rebecca English
Jacksonville, FL 32277
ad5m0k@r.postjobfree.com
PROFESSIONAL EXPERIENCE
Medical Billing, Computer Skills, Child Care, Customer Care EDUCATION
Florida Community College Jacksonville
Jacksonville, Florida
High School Diploma
June, 1989
EMPLOYMENT HISTORY
December 2023- AR Collector
Present Brooks Rehabilitation
Jacksonville, FL
• bill and validate commercial/government insurance claims
• balance accounts
• customer service
March 1999- HB Vertical-Revenue Cycle Specialist
September 2023 Baptist Medical Center
Jacksonville, FL
• bill and validate commercial/government insurance claims following regulatory requirements and payer guidelines
• EMR experience
• SSI and Assurance
• follow-up with insurance
• denial and rejections for insurance claims
• review/research/edit/resolve claim issues for compliance
• documentation of accounts
• adhere to patient confidentiality and HIPPA regulations
• data entry ten key
• bill medical claims
• customer service
• multi-task within different systems
• prioritize and monitor work-load
• meet/exceed productivity requirements
• team player
September 1989- Pre-school teacher
March 1999 Head Start
Fernandina Beach, FL
• write/execute daily lesson plans
• performed all classroom activities
• teacher/parent conferences
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