Customer Experience Personal Shopper

Niaja Hooks

Little Rock,Ar ***** • 501-***-**** • ad5lsg@r.postjobfree.com

EXPERIENCE

S&S Commercial Cleaning LLC - Overnight Cleaner

September 2023 - Present 2024

● Do the daily essentials it takes to clean an professional business.

● Task includes: wiping desk, changing trash, cleaning bathrooms, dusting, etc.

Walmart - Personal Shopper/Overnight Stock

August 2022-September 2023

● Personal Shopper: Fulfills customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with customers as needed to ensure satisfaction; and following up on out-of-stock merchandise.

● Overnight Stocker: Maintains merchandise presentation by stocking and rotating merchandise; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; signing and pricing merchandise appropriately; and securing fragile and high-shrink merchandise.

T.J. Maxx - Sales Associate

May 2021-August 2021

● Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience.

● Including greeting patrons, stocking items on racks and shelves, ringing up customer purchases at cashier stations, and helping shoppers locate merchandise.

Dairy Queen -Cashier

July 2019-December 2019, October 2021-April 2022

● Accept payments, operate cash registers, and maintain receipts. Handle cash payments, count and verify tills, and record totals appropriately. Maintain a clean, safe, welcoming environment. Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior.

EDUCATION

Henderson State University, Arkadelphia,Ar 71999

August 2021 - Current

● 2.0

● Business Management Major

● Student Activities Board member

● Intramural Sports

SKILLS

Customer service skills

The ability to work well with

others

Patience and the ability to remain

calm in stressful situations

To be thorough and pay attention

to detail

The ability to sell products and

services

Sensitivity and understanding

The ability to use your initiative

Excellent verbal communication

skills

Attention to detail.

Strong networking skills.

Team working skills

Photography

Video Camera Operator.

Script Writing

Video Editing

Photoshop Editing

INTEREST

Music

Photography/Videography

Producing Music

Directing

Arts And Crafts

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