Front Office Receptionist
Resume:
SUMMARY
Assertive, dynamic and highly motivated unique individual with an unyielding drive to learn and succeed with a variety of beneficial skills. Assertive and proactive willing to do whatever it takes to apply existing office management experience as well as other capabilities, Experienced and qualified in a variety of ways and a well-rounded individual. The proven ability to learn quickly, works well with others, identifies problems and solves them promptly and Possess’ many leadership qualities. .
PROFESSIONAL EXPERIENCE
Registered Pharmaceutical Technician—2020-2023
Walgreens Pharmacy — Louisville, KY
Filled prescriptions by hand counting
Worked with other technicians and Pharmacists to be efficient yet accurate with handling patient’s prescriptions
Worked with Patient’s on problem and conflict resolution and handled all patient disputes
Entered all new prescriptions and manually typed them into the software one by one to be reviewed and verified by the Pharmacist before being filled
Entered all new insurance information into patient profiles in the software program
Answered and handled all phone calls and handled patient requests in a timely manner
Certified in CPR, Blood Borne Pathogens, Vaccinations and Covid/Strep/Flu testing and running the test results for each and followed the different protocols for each one
Insurance claim denials and resolution
Front Office Coordinator — 2017-2019
Louisville Injury & Spine Clinic — Louisville, KY
Standard clerical & administrative duties including greeting new patients and assisting them with their new patient paperwork, Scheduling up to 25-30 appointments per day, generating & submitting office reports, scanning all documents, ordering office supplies and materials and more
Entered all patient information into the computer, input insurance and verified insurance coverage
In charge of weekly payroll and weekly bonus and incentive programs
Learned and worked with 4 computer software programs and was able to work with all of them at the same time
Ensured employees and office was in compliance with HIPPA laws & regulations
Managed 4 doctors and up to 14 staff members at once time
EDUCATION
Bachelor of Science
Business Communications & Marketing
University of Louisville
Walked in 2009- currently enrolled to re-take Spanish 4 to improve my GPA because I want to go back to further my education in psychology or Business Administration
Louisville, KY USA
Assumption High School
2000-2004
Louisville, Kentucky
Graduated with Honors
Abbey L. Schmitt
Seeking a Position in Office Management or
Pharmaceutical DIvision
CONTACT
A.S
ad5lhh@r.postjobfree.com
4213 Starlite Lane
Louisville, Kentucky
40291; USA
Abbey L. Schmitt
Seeking a position in Front Office Management
or Pharmaceutical Division
SKILLS
PROFESSIONAL
Charismatic
Born Leader
Smart
Confident
Articulate
Amicable
Excellent
Motivated
Loyal
Accountable
Honest
Can-Do Attitude
Team Player
GIVING BACK
Great Day of Service
Diabetes Association of Louisville
Home of the Innocents
Louisville Alzheimer’s Association
ALS Society
TECHNICAL
PowerPoint
Excel
Word
EagleSoft
Dentrix
PROFESSIONAL EXPERIENCE (cont.)
Office Manager/Director of Marketing & Advertising- 2000-2014
Louisville Smile Center– Louisville, KY
Initially handled all standard and general administrative & Clerical duties such as filing, scheduling, greeting & seating patients
Patient Services Coordinator
Collections Coordinator
Basic assisting duties
Build and assembled patient newsletter
E-claim processing
Insurance Vilifications
Collections & Processing payments from individual patients and insurance companies
Wrote and calculated patient financial treatment plans
Created F.S.I’s and advertisements to be published in a variety of publications throughout the Louisville area
Created and implemented new and innovative marketing ideas to further the success of the dental office
Planned and executed all weekly staff meetings
Organized and planned all office events for patients including an Invisalign Open House which generated over $164,000 in one day
Insurance denials
Collections coordinator
AS
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