Ux Designer Ui

GORDON CHIN

Etobicoke, Ontario M*V *E* 416-***-**** ad5kri@r.postjobfree.com

PROFESSIONAL UI/UX DESIGNER

CLIENT MANAGEMENT PROJECT DELIVERY PROFITABLE OUTCOMES

Meticulous, skilled, and highly respected UI/UX designer, working with high profile clients and organizations. Strength in client service management offering a clear understanding of unique requests and needs of the client in both product and services; delivery of exceptional work through tenured expertise in the creation and development of diverse graphic and web designs. Carry exceptional leadership, knowledge and understanding within current information platforms and look forward to advancing my career in consulting or managerial roles with a respected organization that rewards hard work and dedication to the client and profitability in growth.

TECHNICAL PROFICIENCY

Figma Sketch InVision Adobe XD Axure RP Pro 8 Miro Figjam UserZoom Adobe Photoshop CC Adobe Dreamweaver CC Adobe Illustrator CC Adobe Fireworks Adobe Flash CS5 Adobe InDesign CC Adobe Muse CC Adobe Acrobat Pro X and Reader FrontPage 2000 Fluid Replies CSS2 CSS3 HTML4 HTML5 XML Bootstrap 3.0 Interwoven TeamSite CMS WordPress 3.0 CMS Websubmit CMS Rhythmyx CMS Outbound Manager PRPC Tibco BPM Studio Microsoft Suite (Word Excel PowerPoint 2010 and 2013) Windows 7 and 10 MacOS UI UX Visual Design Scrum Agile Domo Jira Confluence SharePoint Zoom Teams WebEx Slack Workplace Chat

SELECTED CAREER HIGHLIGHTS

Acknowledged for time management and excellence in delivery of projects for both ING Direct and Texas Instruments; gained credibility in performance and profitable outcomes for both corporations.

Exceptional performance in the advanced understanding of client’s needs and requirements and facilitating those requests with exceptional delivery in product and service.

Accredited with the overall UI, visual design and UX experience for most present and all future Tibco BPM intranet projects for BMO.

Successful in the visual design creation of the popular Jane Goodall infographics with the utilization of Illustrator CS5 and Photoshop CS5.

Built motor control solutions pages based on TI template from prototype to development and uploaded to Interwoven TeamSite CMS; company sales increased from $800M to $1.1B in 6-month period following redesign.

PROFESSIONAL EXPERIENCE

Senior UX Designer, Manulife, Toronto, ON September 2023 – December 2023

Created wireframes and prototypes in Figma for the new e-Interview project.

Created wireframes and prototypes in Figma for the new PADI project.

Participated in user interviews to gain insights and feedback from the business.

Card sorting exercise for PADI project implemented, utilizing Usertesting.com.

Participated in design reviews and iterated based on feedback and creative direction.

Senior UX Designer, Sun Life, Toronto, ON September 2021 – May 2023

In discovery stage, developed Heuristics evaluation for Member enrolment and performed user testing; created new layouts and design assets for Member enrolment with Sketch, created wireframes and presented in Invision to stakeholders, SMEs, and business.

Updated new look and created wireframes in Sketch for GB Member and presented in Invision to stakeholders, SMEs, and business.

Created wireframes and prototypes in Figma for a new Underwriting Transformation project that utilizes AI to predict various state-of-the-art insurance models.

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Facilitated user research, formulating questions, participated in user interviews and user testing sessions, and user testing to gain insights and feedback from underwriters and account executives.

Created components for Sun Life design system, as well as Information Architecture (IA) diagrams for the Underwriting Transformation project; WCAG 2.1 Accessibility standards applied when creating wireframes and components.

Developed interactive prototypes and pixel perfect visual designs using Figma and Sketch/InVision for stakeholder review.

Participated in design reviews and iterated based on feedback and creative direction.

Contract and Freelance UI/UX Designer, GCS29 Web & Graphic Design, Inc. March 2006 – Present

Gained and established collaboration expertise with prominent clients to determine print material and web site needs; develop print and web content through artboards, wireframes, prototypes, and development.

Solid execution in the upload of web site content using FTP programs at client request; user experience (UX) and visual design principles applied for various projects in different industries.

HTML4/5, CSS2/3, WordPress 3.0, and various versions of Photoshop, Illustrator, Dreamweaver, Acrobat, and Publisher used to create web and graphic design assets.

Freelance Clients: Agora Consulting, Lynn Tribbling, Call For Cash, Corporate Assets, Inc., Prism Tradeshow Products, Multy Industries

UX Designer, Element Fleet Management, Mississauga, ON February 2021 – August 2021

Collaborated and created striking new layouts and components for existing ordering tool with Adobe XD.

Created wireframes in Abode XD to show business and SMEs updates and new pages for existing ordering tool; documented updated, new pages posted on Confluence.

UI/UX Designer, Pratt & Whitney, Mississauga, ON February 2019 – April 2020

Lead Designer for Web SuperDoc application website; created HTML comps for front-end PHP and JavaScript developers to produce new and updated pages.

Wireframes and high-fidelity mockups created for new Web SuperDoc user interface; graphics created using current versions of Adobe Illustrator CC and Photoshop CC. HTML and CSS coded from scratch, with current versions of Adobe Dreamweaver CC and Visual Studio Code.

UI Designer, Texas Instruments, Toronto, ON June 2018 – February 2019

Lead UI Designer for E-commerce team; generated HTML comps for front-end JavaScript developers to produce new and updated pages; launched requests generated through the GIT process.

Epics, tasks, and reviews organized with Jira platform within an Agile environment; documentation produced with Confluence and graphics created using current versions of Adobe Illustrator CC and Photoshop CC.

Delivered informative, compelling digital presentations created using InVision and HTML and CSS coded with current versions of Adobe Dreamweaver CC and Visual Studio Code.

UI/UX Designer, Elections Ontario, Toronto, ON February 2017 – February 2018

Created high fidelity wireframes and prototypes for the Command Centre Dashboard (CCD) project using Axure RP Pro 8 and Illustrator CC, within an Agile environment.

Coded HTML and CSS within SQL of dashboard software, Domo following AODA standards; formed new usability standards for the EMS database and being AODA compliant.

Assisted in the creation of wireframes for e-Registration and Voter Information Service pages on website, http://www.elections.on.ca.

UI Developer, Tech Mahindra with Bank of Nova Scotia, Toronto, ON October 2016 – November 2016

Consulted for Pega BPM project underway and trained in latest versions of Pega UI Specialist and System Architect.

UI/UX Designer, Bank of Montreal, Toronto, ON July 2015 – July 2016

Created new wireframes and prototypes in redesign of intranet web sites for BMO staff in Canada and U.S., using Photoshop CC and Illustrator CC; co-created the general CSS file to be utilized for all intranet web sites with Tibco BPM

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Studio software; styled pages for various intranet sites in HTML5, CSS3, and Sass with Tibco BPM Studio software and Bootstrap 3.0

Contributed to the look and feel of the pages ensuring positive outcomes with respect to prior feedback in an Agile environment and implementing user experience and visual design principles.

Created unique graphics in Photoshop CC and Illustrator CC, including logos, buttons, tabs, and more.

UI Developer, Accenture with CIBC, Toronto, ON April 2013 – July 2013

Styled pages for major web project in CSS with Pega Rules Process Commander BPM software (PRPC) and was instrumental to look and feel of pages ensuring positive outcomes within a collaborative user experience environment. Generated and delivered sophisticated, unique graphics using Photoshop CS6.

Online Marketing Specialist, ING Direct, Toronto, ON November 2012 – April 2013

Created wireframes, prototypes, and developed new pages based on templates, most notably RRSP and TFSA, within a Scrum environment; updated pages for web site, then uploaded to Rhythmyx CMS and produced and uploaded RRSP and TFSA email campaigns with Outbound Manager.

Updated mobile pages regarding the café pages, based on web pages, tested future web pages using HTML5 and CSS3 format for desktop and mobile devices; performed first-rate A/B testing conducted for RRSP and TFSA landing pages.

Created online application form using Acrobat Pro X and Reader; refreshed. json and CSS files within Rhythmyx CMS.

Graphic Designer, TD Waterhouse, Toronto, ON March 2012

Extensive use of Mac OSX operating system platform and built animation for web page banner with Photoshop CS5.

TeamSite Developer, Baxter Corporation, Mississauga, ON November 2010 – September 2011

Created following pages: http://www.baxter.ca/en/ and http://www.baxter.ca/fr/; Baxter’s share price increased 20% in year following gold standard redesign.

Utilized Interwoven Teamsite CMS to redesign web site and produce superior animation for web page banner and constructed complex graphics with Photoshop CS5.

EDUCATION & CERTIFICATIONS

Introduction to Web Accessibility Certificate, edX

UserZoom Platform Essentials Certificate, UserZoom Academy

Pega System Architect Essentials (7.2) and Pega UI Specialist (7.1)

Tech Mahindra with Bank of Nova Scotia, Toronto, ON, October 2016 – November 2016

Mac Computer and OSX Operating System, Humber College, Rexdale, ON

Web Design, Development & Maintenance Certificate, Humber College, Rexdale, ON

Photoshop CS2 Illustrator CS2 Dreamweaver 8 Fireworks 8 Flash 8 JavaScript PHP ColdFusion ActionScript 2.0

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