Sales market manager
Resume:
Janet Satterfield
Newburgh, IN *****
ad5kp3@r.postjobfree.com
Willing to relocate to: Evansville, IN - Henderson, KY - Boonville, IN Authorized to work in the US for any employer
Work Experience
Store Market Manager
LensCrafters - Evansville, IN
October 2019 to Present
Provide the best in vision care. Supervise doctors office, optical lab and retail sales floor. General Manager
Lane Bryant - Evansville, IN
February 2016 to October 2019
Lead the store team to exceed all customer expectations by providing consistent coaching and training. Ensure all goals are meet and standards maintained. Store Manager
David's Bridal - Terre Haute, IN
July 2011 to January 2016
One of America's premier Bridal Boutiques, specializing in wedding dresses, prom gowns, and other formal wear, with an annual sales revenue of $1,000,000 in Terre Haute and an annual sales revenue of $2,500,000 in Greenwood.
• Manages 20-40 commission and hourly employees
• Greenwood, IN store had record breaking sales in Q1 2012 with $1,000,000 in sales (Q1 is "Bridal Christmas")
• Number 1 in customer service across all David's Bridal stores in 2013
• Number 9 in customer service across all David's Bridal storesin 2014
• Creates and maintains expense and revenue budgets
• Provides strategic, operations, and fiscal leadership and maintains a noted national presence amongst similarly sized stores
• Control inventory when it drops below predetermined levels based on current shopping trends for the store's primary sales demographics
Sales and Office Manager
Upholstery Repair Solutions - Indianapolis, IN
August 2010 to July 2011
Specializing in residential and commercial furniture repair and furniture restoration services.
• Designed and implemented new office policies and procedures
• Identified and implemented marketing strategies to increase revenue Retail Manager
Cracker Barrel - Terre Haute, IN
May 2002 to August 2010
A restaurant and country store chain, specializing in family style food, gifts and clothing with a southern style with an annual sales revenue of $1,000,000 per store.
• Directly managed up to 30 employees while indirectly managing up to 120 employees.
• Led the store to a record-breaking sales year producing over $1,000,000 in sales in 2003
• Member of a select committee that developed truck processing procedures that were implemented company wide
• Member of a select committee that developed regional hiring characteristic and basic interviewing standards
• Identified and implemented marketing strategies to increase revenue
• Completed quarterly profit and loss reports
• Examined merchandise to verify it was correctly priced and displayed Store Manager Ast. District Manager
Fashion Bug - Terre Haute, IN
March 1997 to May 2002
National chain of the Charming Shoppes group specializing in plus size and misses clothing to fit any budget.
Superviser multiple units responsible for training, hiring and developement
• Managed 3 assistant managers and up to 25 employees
• Increased sales from $850,000 to $2,300,000 during my 5 years
• Awarded Presidents Club award all 5 years for achieving top 10% in sales increase vs. prior year's sales
• Developed 7 of the last 10 assistant managers to store managers positions Area Sales Manager
Elder Beermen - Terre Haute, IN
May 1994 to March 1997
Independent department stores offering branded merchandise, including apparel, accessories, home décor and cosmetics.
• Managed up to 50 commission and hourly employees
• Worked with a variety of departments including menswear, children's clothing, cosmetics, handbags and shoes
• Scheduled and led weekly store meetings for staff and assistant managers Manager
Meldisco - Terre Haute, IN
June 1990 to May 1994
Specializing in men's, women's and children dress; casual and athletic footwear, work shoes, and slippers.
• Responsible for counting cash drawers and making bank deposits
• Expanded customer base by providing excellent customer service
• Managed office systems, staff, facilities, and administrative services
• Assigned employees specific duties that matched their skill set and best met the needs of the store RETAIL SKILLS
Retail Operation: Budgeting, Profit and Loss, General Ledger, Sales Generation, Inventory Control, Loss Prevention, Purchasing, Accounting Payable, Accounts Receivable Customer Service: Scheduling, Training, Development, Visual Merchandizing Human Resources: Recruiting, Staffing, Performance Management, Payroll References and education history available upon request. Skills
• Retail Management (10+ years)
• Human Resource (10+ years)
• Training & Development (10+ years)
• Recruiting (10+ years)
• Hiring (10+ years)
• Visual Merchandising (10+ years)
• Visual Merchandising
• Sales
• Customer service
• Retail sales
• Sales management
• Store management
• Marketing
• Leadership
• Training & development
• Cash handling
• Human resources
• Office management
• Recruiting
• Merchandising
• Interviewing
• Payroll
• Profit & loss
• Cash register
• General ledger accounting
• Organizational skills
• B2B sales
• Communication skills
• Microsoft Office
Awards
Customer service
September 2015
Customer service award 9th in company.
Customer service
September 2014
Customer service award.
#1 in company
Certifications and Licenses
Driver's License
January 2024 to December 2030
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