Customer Service Representative

EJIAKA CHINENYE MARYCYNTHIA

**,****** ***. ********, ***** State.

080231665

94

ad5ixc@r.postjobfree.com

PERSONAL DETAILS:

Date of birth. 22nd August 1999

Sex: Female.

State of origin: Anambra

L.G.A: Anaocha.

Marital status: Single.

Religion: Christian.

Nationality: Nigerian.

Languages: English, Igbo and Yoruba

Interests: Reading, writing and singing.

CAREER OBJECTIVES

To pursue a highly up career, seeking for a job in a challenging and healthy work environment where my skills and competence can be utilized efficiently for personal and organizational growth. EDUCATION

2019-2021 Federal polytechnic Oko, Anambra

state.

Higher National

Diploma

Microbiology

(Distinction).

2016-2018 Federal polytechnic

Oko, Anambra state. National

Diploma(Distinction).

Science laboratory technology .

2010-2016 Skylight comprehensive college,Ipaja, Lagos SSCE Certificate.

2004-

2016

Sienna Private Academy, Ayobo

Ipaja Lagos First school leaving

certificate.

WORK EXPERIENCE

September 2022- Till date. United Bank For Africa (UBA) PLC, Victoria Island,Lagos.

Team lead Customer Service

Officer; Email department)

Inspired my team in performing

well to achieve goals.

Motivated and inspired my

team by creating an

environment that promotes

positive communication and

encouraged bonding of team

members.

Interacted with customer’s via

mails and calls to address

their concerns and assist them

with their needs and resolving

them in the best way.

Cleaned and maintained

neatness in my workstation.

Spoke fluently and calmly

with customers over the phone

and exhibited Professionalism

at work.

Provided primary customer

support to internal and

external customers.

Responded to customer

requests for products,services

and company information.

Remained courteous and

calm even during moments of

customer dissatisfaction.

.

May 2022-July 2022 Chukwunoso hospital and Maternity, Oko Anambra

Cleaned, maintained and prepared

supplies and work areas.

Isolated, identified and prepared

specimens for examination.

Calibrated, and maintained laboratory

equipments.

January 2019– January 2020 Deum Credo Montessori School, Ayobo Ipaja, Lagos

(Class Teacher)

Designed and implemented lesson plans

for subjects like English, Mathematics,and

Basic science

Evaluated and assessed students through

exercises and assignments.

Prepared and devised lesson plans

tailored to the needs of the pupils

Created a fun learning environment by

using varieties of techniques

SKILL

S

Exceptional teaching and tutoring

skills.

Good organizational and coordination

skills.

Excellent communication and

interpersonal skills.

Basic computer skills.

Creative and initiative skills.

Time management skills.

REFEREES

Available on request.

Contact this candidate