Customer Service Data Entry
Resume:
Nomalizo Zulu
Profile
Phone:
Email:
ad5h9r@r.postjobfree.com
Nationality:
South African
DOB:
23.01.1997
Gender:
Female
Address:
*** * ****** ****** **** North P.O Kwa-Xuma 1
868
Team player
Good communication skills
Problem solving
Flexibility
Multitasking
Attention to detail
Adherence to Policies
Key Skills
IsiZulu
English
IsiXhosa
Languages
Summary
My objective is to grow as an individual in every experience that i encounter on a daily basis and make sure that my customer service it's a the out most best, assist customers to the best of my ability but following the companies procedures at all times. To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Education
Matric Jan 2010 – Nov 2015
Kwadedangendlale High School
Experience
Cell C Oct 2022 – Continue
Call centre representative
Handling Calls: Call center representatives receive incoming calls from customers address queries, re- solve issues, and provide information about products Problem Solving They troubleshoot problems, find solutions, and ensure customer satisfaction Data Entry Representatives document interactions, update customer records, and maintain accurate information Problem solving Flexibility Multitasking: Managing multiple calls simultaneously while maintaining professionalism and efficiency Attention to detail Adherence to Policies: Following company guidelines and protocols. Census Stats SA Dec 2021 – Apr 2022
Field operation officer
Attend team meetings to develop job knowledge Meeting with supervisor to review procedures, reports issues or concerns and receive instructions Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures. Seattle coffee co Sept 2019 – Feb 2021
Barista
Preparing and serving hot and cold drinks such as coffee, tea, artisan and specialty beverages Cleaned counters, machines, utensils and sitting areas daily Maintained regular and consistent attendance punctuality and being a good team player with good customer service. Reference
Mr Prince Moyo
Manager
Seattle coffee co
Kwanele Khumalo
Team Leader
Cell c
Mrs Gadifele
Manager
Census Stats SA
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