Administrative Assistant Support

Amelia Tilley

719-***-****

amelitilley****@gma

‘lcom

Pueblo, CO S100

SUMMARY

Meticulous and systematic Administrative Assistant skilled in organizing, planning and

‘managing daily clerical needs. Bringing solid expertise incoordinating documents, reports and

records, handling correspondence and managing deliveries. Skilled in oralandwritten

communication, team leadershipandrelationship-building.

SKILLS.

© Database Management © Requisition Processing

© (Office Administration © ‘Sales Support

EXPERIENCE

Office Assistant

Pueblo,cO

Tilley Maintenance! Apr 2023 to Oct 2023,

© Provided administrative support to theoffice managerand other staff members.

© ‘Organized and maintained executive calendars, including scheduling meetings, travel

arrangementsandconference cals.

‘© Prepareddocuments suchasmemos, letters, reports, spreadsheetsand presentations

using Microsoft Office applications.

‘© Maintained fling systems for confidential documents; organized filesforeasy retrieval

of informationwhen requested

© Assisted with special projects or tasks related to departmental functions upon request.

© Provided administrative support to staff members, including copying and scanning.

documents, filing paperwork, andordering supplies.

(© Managed officesupply inventory by tracking orders and ensuring adequatestock levels

ate maintained atalltimes,

Natural Gas Dispatcher

Pueblo.cO

Faneuil) Feb 2022 to Mar 2023,

‘© Promoted high customersatisfaction by resolving problems with knowledgeable and

friendly service.

© Understood and followedoral and written directions.

© Worked successfully with diverse group of coworkers to accomplish goals andaddress

issues related to our productsand services.

‘© Assisted with client scheduling, appointment bookings and payment processing

activities.

‘© Attended professional development courses and workshops related to natural

therapiesinorderto stay up-to-date on best practices.

© Followedsafety protocols atall timeswhile providing treatments or handling.

equipment.

Customer Service Representative

Pueblo,cO

Faneuil) Apr 2020 to Feb 2022

(© Answered customer inquiries and provided accurate information regarding products

and services.

© Provided excellent customerservice to resolve customer complaints ina timely

manner,

© Gathered customer feedback through surveys and used the data to improvecustomer

(© Assisted customers with productselection, ordering. bi

ing, retums, exchanges and

technical support.

‘© Answered incoming cals and emails, providing frontline customersupportor

assistance with productand service transactions.

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