Customer Service Patient Care

Contact information

Vermillion, United States, **069 ad5ggw@r.postjobfree.com 1-605-***-****

Professional summary

Demonstrating unparalleled attention to detail in managing a business operations, ensuring peak workflow, and customer and employee satisfaction. Excelled in deploying an innovative data management system, enhancing efficiency and accuracy in record-keeping, alongside adept management of accounting, payroll, and customer service strategies. Skillfully utilized project management, inventory control, and online marketing to boost operational efficiency and drive business success. Employment history

CNA and Medication Aide

Rove Staffing, South Dakota, Nebraska, Iowa — Aug 2021 - Mar 2024 Delivered exceptional patient care, promoting comfort and well-being. Administered medication accurately under RN supervision, bolstering patient safety. Collaborated effectively with medical team to devise efficient patient care plans. Resolved patient concerns swiftly, improving patient satisfaction. Enhanced patient recovery rates through attentive and diligent care. Revamped patient documentation process, achieving 100% accuracy in medical records. Owner

Mandy’s Little Munchkins Daycare, Vermillion, SD — Jun 2011 - Aug 2021 Spearheaded the daily operations of a bustling daycare for a span of 10 years Managed all aspects of the daycare, ensuring a safe and nurturing environment for children Increased enrollment through strategic marketing and community outreach Implemented innovative educational programs, boosting children's development Resolved complex challenges regarding staff scheduling and children's unique needs Positively impacted the local community, providing reliable and quality childcare services Office Manager

Turner Plumbing, Inc, Vermillion, SD — May 2001 - Jun 2011 Spearheaded office operations, ensuring streamlined workflow and high customer satisfaction Innovated a data management system, boosting efficiency and record-keeping precision Managed accounting and payroll, cultivating a productive and supportive work environment Formulated customer service strategies, enhancing client relations significantly Employed project management skills and inventory control to augment operational efficiency Utilized online marketing strategies, contributing to business growth and success Mandy Twedt

Education

Diploma

Vermillion Highschool, Vermillion, SD — Aug 1997 - May 2000 Bachelor of Science in Applied Human Resource Management Grand Canyon University, Online — Jan 2024 - Present Presently enrolled in classes

Skills

Management Inventory control

Online Marketing Payroll

Accounting Inbound and Outbound Calling

Negotiation Skills Customer Relationship Management Problem Solving Research Skills

Childcare Development Staff Management

Data Entry Public Relations

Communication Skills

Languages

English

References

Roger Turner

Turner Plumbing, Inc

ad5ggw@r.postjobfree.com +1-605-***-****

Amanda Moeller

Mandy’s Little Munchkins Daycare

ad5ggw@r.postjobfree.com +1-605-***-****

MeagAnn LeCates

Rove Staffing

ad5ggw@r.postjobfree.com 605-***-****

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