Customer Service Security Guard

Arik Gofman

*** **** **** ****** *** York, NY ***19 646-***-**** ad5ey3@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Dedicated, loyal employee with diverse career background in Customer Service support.

Bilingual: Russian and English

Exceptional customer service skills with excellent phone etiquette abilities

Proficient in Microsoft Word

Proven ability to complete assigned projects on time while unsupervised or as an effective team member

Demonstrated ability to utilize available resources and follow through to completion

Possess strong work ethic with 100% dedication to assigned task

Work well with wide range of people. Capable of learning new skills rapidly WORK EXPERIENCE

G4S Secure Solutions New York NY

Security Guard 6/2019-9/2021

● Worked as a multi flex officer for various buildings. Performed desk duties

● Patrolled when doing perimeter checks

● Worked in multiple bank atm areas by securing the interior vestibules

● Checked college students ID’s. Checked cameras.

Quality Protection Services (QPS), New York NY

Security Guard Doorman 6/2017-6/2019

● As a doorman my duties include and are as follows, but not limited. Watching surveillance cameras

● Making sure companies, brokers are properly ID’d or signed into the building

● Delivering packages, boxes, or envelopes to peoples apartments that are received at the front desk.

● Verifying guests, or deliveries and notifying the tenants through the intercom device upon their entrance

● Report anything that is within the breach of contract. Make, establish logs and keep a documents record

● In addition also work as an on call security guard for commercial tenants and numerous office buildings

● Keep a entry of logs and hours of time and occurrences on file for the record ABM Security and Allied Universal Protection Services New York NY Security Guard 11/2014-3/2017

● Specialized in local security - commercial assignments; operated security cameras

● Performed floating duties for numerous luxury condos, offices and hotels

● Scanned for random detex while patrolling on different floors

● Warned intruders, violators, from rule infractions, such as loitering, smoking breaking and entering

● Buzzed people in to property, and made special packaged deliveries to apartments

● Held very important mail and items for peoples apartments and delivered on daily basis to residents

● Checked ID'S. Confirmed all expected guests to the residents Grand Central Partnership (GCP), New York, NY

Special Public Safety Officer 11/2004-8/2014

● Helped assist pedestrians with directions outside

● Worked with NYPD ( Paid detail)

● Reported conditions outside and handled 911 emergency calls

● Relieved other officers on their posts and arranged reports

● Logged indications of occurrences and times of occurrences into log book

● Handled dispatch operations field office

● Patrolled on posted assignment and observed, detected, and reported outside conditions to the base EDUCATION& CERTIFICATES

Kingsborough Community College Brooklyn, NY

Majored in Graphic Design 2002

Winfield Security New York, NY

8/16 on the Job Training Certificate/ New York State Security License 2002

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