Customer Service Security Officer

Darlene ST. Paulin

** ********* ***, ********, ** 02302.

TEL- 781-***-****. EMAIL- ad5ey0@r.postjobfree.com

EXPERIENCE

Excellent communicator and problem solver. Strong ability in diffusing tension with coworkers, clients and members of the public. Good customer service relationship. Great interpersonal skills and easily adaptable. A very good team member who works well with others

EMPLOYMENT

Sitter-Scout Massachusetts

Sitter 2022 – Present

•Provide high quality childcare to children ages newborn to 12 years old in a daycare like setting

•Assist children with eating meals

•Engage in games, pretend play, arts and crafts and other various activities

•General care for infants/toddlers (diaper change, bottle feeding, facilitating nap time, etc)

•Perform additional childcare duties as needed and directed by Lead Caregiver

Securitas Boston, MA

Security Officer 2021 –2022

•Develop effective relationships with all security department personal through clear communication and addressing customer service inquiries in a timely and accurate fashion.

•Communicate to management personnel regarding issues and or situations occurring within the facility, via both written and verbal communication methods.

•Respond to medical emergencies to provide first aid, CPR or a support as needed until medical personnel arrive.

•Enforcing the Building and client Policies.

•Interacting with patrons in a meaningful and professional way.

•Patrolling the building on a rotational basis. Secure all entrances and exits.

Bayada Home Health Care Quincy, MA

Residential Counselor 2007 – 2020

•Assisting residents with their daily personal tasks.

•Ensuring that residents abide by the rules and policies.

•Supervising residents and ensuring their safety.

•Providing residents with community resources.

•Fulfilling any reasonable requests made by residences.

•Working as a team to ensure residents receive the best quality of life possible.

•Updating and maintaining reports on each resident.

G4S Secure Solutions Boston, MA

Security Officer 2015 – 2021

•Develop effective relationships with all security department personal through clear communication and addressing customer service inquiries in a timely and accurate fashion.

•Communicate to management personnel regarding issues and or situations occurring within the facility, via both written and verbal communication methods.

•Respond to medical emergencies to provide first aid, CPR or a support as needed until medical personnel arrive.

•Enforcing the Building and client Policies.

•Interacting with patrons in a meaningful and professional way.

•Patrolling the building on a rotational basis. Secure all entrances and exits.

Andy Frain Boston, MA

Security Officer 2008 – 2015

•Develop effective relationships with all security department personal through clear communication and addressing customer service inquiries in a timely and accurate fashion.

•Communicate to management personnel regarding issues and or situations occurring within the facility, via both written and verbal communication methods.

•Respond to medical emergencies to provide first aid, CPR or a support as needed until medical personnel arrive.

•Enforcing the Building and client Policies.

•Interacting with patrons in a meaningful and professional way.

•Patrolling the building on a rotational basis. Secure all entrances and exits.

EDUCATION

Salem State University, Salem, Massachusetts

Associate Degree (Social Work) 2007 – 2009

Community Academy of Science and Health, Boston, Massachusetts

High School Diploma 2004 - 2007

Contact this candidate