Customer Service Guest Relations

ABOUT ME

LORI FLANNAGAN

Professional bartender with 20+ years experience in service, training, and management. Creative team player seeking to utilize my expertise to design memorable guest experiences. 2018-2020

443 Social Club and Lounge, LLC

Bartender

Drink menu curation, cash handling, guest relations 2008-2015

Diamond Dolls, LLC

Food & Beverage

Bar management, cash handling, guest relations, restaurant and inventory management. Scheduling, ordering, menu curation (food and drink) 2016-2023

Rosemond Gifford Zoo

Bartender/catering server

Served guests at a variety of events, including weddings, corporate functions, and banquets Demonstrated excellent customer service skills by greeting guests, answering questions, and accommodating special requests Maintained cleanliness of banquet hall by resetting tables, stocking supplies, and cleaning up after events Demonstrated teamwork by collaborating with colleagues to ensure smooth and efficient event operations. CERTIFICATION

OLCC Alcohol Service Permit Number: KF5937

Multnomah County Food Handler Number: 810043

315-***-**** • Portland, OR • lflannagan3124@gmail.com

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