Fort Lauderdale Guest Service

Experience

Flora Garcia

954-***-**** ad5ew5@r.postjobfree.com Fort Lauderdale, Fl 33312

Driver April 2022 - Current

Uber, Fort Lauderdale, Fl

• Gave customers excellent first impressions with consistently clean and maintained vehicle.

• Satisfied passengers with exceptional service and efficient routes.

• Protected passengers with continuous monitoring of road conditions and everyone on vehicle.

• Executed on-time deliveries to adhere to strict schedules. Banquet Server January 2022 - January 2024

Signature Grant, Hollywood, Fl

• Delivered superior guest service by proactively anticipating guest needs.

• Arranged dining tables and place settings, and stocked buffets with serving implements.

• Communicated with other servers to facilitate guest service and task completion.

• Contributed ideas for improving efficiency within banquet server team. Server May 2020 - February 2021

Olive Garden, Fort Lauderdale, Fl

• Delivered food and beverages promptly to customers.

• Entered orders into computer system to coordinate with kitchen staff.

• Informed customers of ingredients and allergens to support sensible menu choices.

• Demonstrated hospitality and customer service while greeting tables. Server April 2010 - September 2013

Longhorn Steakhouse, Hollywood, Fl

Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information.

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• Adhered to all safety, sanitization, and food handling guidelines and regulations.

• Processed orders and payments using POS system terminals and registers.

• Reconciled cash tills from dining sales as part of closing duties. Server February 2009 - December 2010

Quarter Decks, Fort Lauderdale, Fl

Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information.

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• Adhered to all safety, sanitization, and food handling guidelines and regulations.

• Offered information on new menu items, seasonal and daily specials, and pairings.

• Memorized menu additions, changes and limited offerings. Education

Associate in Arts (A.A.): Business - Broward, Davie January 2010

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