Customer Service Services Representative
Resume:
Cynthia McGee
North Las Vegas, NV *****
ad5ew2@r.postjobfree.com
I am a dedicated, hardworking person. I believe that customers deserve the best of care and service and do all I can to make sure I do just that. I love learning new skills and utilizing what I've learned throughout the years at the positions I've had.
Work Experience
Member Services Representative
USAA - Las Vegas, NV
October 2023 to Present
Take inbound calls, Resolve customer questions about their bank accounts and CDs, update customer profiles, help customers with log in issues,
Department Lead
Kmart - Las Vegas, NV
November 2001 to February 2016
Customer service, cleaning, stocking, rotating stock, counter resets, cashier, Pricing Restaurant Manager
Carl's Jr. - Las Vegas, NV
October 1996 to November 2001
Generate sales, control cost, employee retention, customer care, store cleanliness, food safety controls, Education
Associate's degree in Business Management
Skadron Business College - San Bernardino, CA
May 1991 to May 1993
Skills
• Pricing (10+ years)
• Restaurant Management (5 years)
• POS (10+ years)
• Merchandising (5 years)
• Food Preparation (10+ years)
• Food Safety (10+ years)
• Management
• Restaurant Experience
• Communication skills
• Organizational skills
• Customer service
• Technical support
• Analysis skills
• Mobile applications
• English
• Typing
Additional Information
From 2016 until I returned to work I was raising my grandchildren.
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