Results-Driven Mortgage Processor with 15 years of Mortgage experience
Resume:
Jennifer Griesbauer
Walcott, IA *****
ad5eto@r.postjobfree.com
LOAN PROCESSOR II SR. LOAN PROCESSOR PROFILE
Seasoned Loan Processor possessing 10+ years’ experience within mortgage loan application processing and administration. Compelling communicator well-versed in engaging stakeholders, liaising with lending organizations, and providing professional client support. Strong aptitude for ensuring strict compliance with all company policies, underwriting guidelines, and lending-program requirements. Well organized and adept at leveraging attention to detail to ensure accuracy across all documentation and systems.
Work Experience
Loan Processor II
Wemlo - Boca Raton, FL
September 2021 to February 2022
Assisted Loan Originators with timely and accurate mortgage processing while maintaining strict adherence to company policies, underwriting guidelines, and lending-program requirements. Facilitated loans from application through funding, prioritizing loan pipeline according to closing and rate lock dates. Collated borrower documentation, entering information into loan system and providing wholesale lending organization with required information for conditional approval. Headed validation of Final Closing Disclosure (Final CD) information, resolving missing or mismatched data prior to loan file close- out. Generated initial disclosures for LO review in accordance with TILA-RESPA Integrated Disclosure Rule
(TRID) by inputting and balancing initial fees in line with fee worksheets.
● Actively engaged in process improvement projects.
● Championed customer service excellence resulting in consistently high levels of customer and broker satisfaction.
● Received recognition for outstanding performance in providing quality customer service through improved operations, streamlined work processes, and coordinated work execution.
● Successfully processed challenging loan applications including first-time homebuyers, self-employed buyers, and borrowers with problematic credit histories. Loan Officer Assistant
Fairway Independent Mortgage Corporation - Kimberly, WI June 2020 to March 2021
Collaborated with Loan Officer on preparation of preliminary loan packages for processing, procuring missing documentation and required documentation from customers. Performed calculations and reviews on assets, from income and assets, identifying any discrepancies and lodging queries for resolution. Headed preparation of comprehensive loan files, ordering verification for employment, homeowners’ insurance, title, and flood certifications. Orchestrated closings following final approval, consistently liaising with borrower for follow-up.
● Governed pipeline of 50+ loans monthly, consistently meeting purchasing deadlines and closing refinances within
30 days.
● Led coordination for involved parties to ensuring closure of loans by Escrow date, resulting in more time availed for Loan Officer to go out and conduct additional business. Application Specialist
Flat Branch Home Loans - O'Fallon, MO
November 2019 to March 2020
Managed review, approval, and rejection of loan recommendations as well as identification and resolution of loan application issues. Administered application process by facilitating pre-qualification inquiry calls and partnering with loan officers on review of collated data. Acted as primary point of contact and key liaison for clients, branch manager, and assigned loan processors, facilitating meetings for follow-up items and coordination. Led calculation, review, and error correction on interest, principal payment, and closing costs
● Leveraged expertise and customer service skills to resolve issues for credit challenged clients, providing strategic recommendation on improving credit scores and processing rapid restores as applicable to improve credit scores for qualification. Mortgage Processor III
US Bank - Earth City, MO
May 2015 to December 2018
Assisted three loans officers with mortgage applications through ensuring timely and accurate processes as well as strict compliance with company policies, underwriting guidelines, and lending-program requirements. Led mortgage loan processing and administration including conventional, FHA, VA, MHC, and USDA loans. Championed record and documentation accuracy through ordering appropriate verifications, reports, and certificates. Performed income calculations for borrowers by utilizing income documents receive, pay slips, W-2s, tax returns, and VOEs. Spearheaded issue resolution across escrow analysis miscalculation, determining alternative supporting documentation and seeking out identity theft.
● Consistently outperformed company average for loan-processing-turnaround time of 30 days, successfully processing loans within 12 days or less.
● Recognized for outstanding performance in providing quality customer service through improved operations, streamlined work processes, and coordinated work execution Mortgage Loan Coordinator Credit Specialist III
Citi Mortgage - O'Fallon, MO
July 2007 to December 2013
Led review of borrower files to verify regulatory as well as internal policy guideline compliance. Engaged clients, providing insights into variety of loan products and credit options in line with client requirements. Utilized resources to determine appropriate rate locks, issuance of disclosures, overage waivers, and fee waivers. Substantiated loan documents, including title, insurance, appraisal, credit, and income. Ordered preliminary title reports, appraisals, credit reports, verifications of employment, credit supplements, payoffs, and verification of mortgage insurance.
● Promoted to perform underwriting for Making Homes Affordable Loan Modification Program. Education
High school diploma in General Studies
Clopton High School - Clarksville, MO
August 1994 to May 1998
Skills
• Mortgage Processing & Banking
• Fair Housing Regulations
• Regulatory Compliance
• Credit Checks & Analysis
• FHAVA/MHDC/USDA
• Client Relationship Management
• Loan Origination & Underwriting
• Stakeholder Engagement
• Closing, Funding & Escrow Salesforce
• Google Docs
• MS Office Suite (Word, Excel, Outlook, PowerPoint)
• Windows OS
• Encompass
• Calyx Point
• CRM
• MLS
• Customer service
• Process Improvement
• Meeting Facilitation
• Sales (7 years)
Certifications and Licenses
NMLS
Real Estate License
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