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Quality Assurance Nurse Supervisor

Location:
United States
Posted:
May 01, 2024

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Resume:

Snezhana Jakupi

Peoria, AZ ***** 480-***-**** ad5etk@r.postjobfree.com

Summary

Compassionate Register Nurse supervisor in Rehabilitation Hospital dedicated to maintaining highest standards of nursing practices and policies. Excellent leader, mentor and recruiter, supporting staff and local community. Demonstrates strong working knowledge of regulatory compliance along with proven results in managerial role. Skills

Multidisciplinary team collaboration Recruiting and hiring Schedule management

Patient safety

Quality assurance controls Staff supervision

Health information systems Acute and rehabilitative care Facility oversight Employee retention strategies Census goals

Experience

May 2022 - current

Honor Health Rehabilitation Hospital

Register Nurse Supervisor/Floor Nurse/ Wound Nurse May 2020 - September 2022

Sierra Winds

Peoria, AZ

Assistant Director of Nursing

Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.

Assessed competency of clinical staff to promote quality, continuity and safety. Implemented changes needed to correct deficiencies found during government inspections. Monitored development, implementation and updates of individualized care plans. Reviewed incident reports for accuracy and proper notification to family, physicians and other agencies as required by regulations.

Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.

Reviewed daily documentation of dispensing of controlled substances, immediately noting discrepancies from shift to shift.

Communicated with patients with compassion while keeping medical information private. Collaborated with multi-disciplinary staff to improve overall patient care and response times. Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.

Resolved conflicts between physicians, nurses and administrative staff to maintain optimal workflows.

Facilitated peer-to-peer conflict resolution.

Initiated training and education programs for supporting healthcare staff. Implemented new hire training to further develop skills and initiate discussions on task prioritization. Participated in meetings with department heads to discuss census information, admissions and discharges for residents.

Directed daily operations at facility

Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.

Collaborated with Quality Team to develop outcomes statistics. Solicited medical history information from patients to provide best and most effective medical advice.

Sierra Winds Facility

July 2020- October 2021

Peoria, AZ

RN Supervisor

Monitored infection control and critical incidents and made changes and improvements to processes where necessary.

Monitored and managed various treatment and care interventions. Updated physicians on patient test results and assisted in developing care plans. Collected lab specimens, ordering and interpreting diagnostic tests and lab results. Monitored and recorded patient condition, vital signs, recovery progress and medication side effects. Administered medications, tracked dosages and documented patient conditions. Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.

Treated patients suffering from chronic and acute asthma, seizure disorders and pneumonia. Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction. Oversaw patient admission and discharge processes to coordinate related paperwork. Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies. Prioritized nursing tasks and assignments and accurately reported patient status. Counseled patients and caregivers, providing emotional, psychological and spiritual support. Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.

Assessed patients' response to treatment and suggested ways to combat side effects. Maintained personal and team compliance with medication administration standards and patient care best practices.

Collaborated with doctors to plan post-treatment home care and prevent return hospitalization. Sierra Winds Facility

November 2012- May 2020

Peoria, AZ

LPN

Collected and documented vital signs to track current patient conditions. Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.

Answered patient and family questions to educate on optimal treatment procedures. Responded to patient alarms and needs-assessment requests to identify course of treatment. Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.

Assisted physicians with examinations and patient scans during diagnostic processes. Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files. Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.

Started, monitored and managed intravenous medication to stabilize patient heart and blood pressure.

Sierra Winds Facility

November 2006- May 2012

Peoria, AZ

Cna

Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

Facilitated activities of daily living, personal hygiene management, feeding and ambulation. Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate. Exhibited compassionate care and communication regarding issues surrounding death and dying.

Managed and maintained patient rooms, shared-living areas and nursing stations. Responded to patient alarms and needs-assessment requests to identify course of treatment. Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

Documented activities and recorded information in EMR system. Education and Training

BLS

ACLS

Infection Prevention Education

Wound care Education

October 2012- May 2020

Maricopa Community Colleges - Estrella Mountain Community College Avondale, AZ Nursing Diploma /LPN

Maricopa Community Colleges - Glendale Community College Glendale, AZ Nursing

Associate of Science



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