Data Analyst Analytics

Kaliyah Harden ad5er8@r.postjobfree.com

KALIYAH HARDEN

DEERFIELD BEACH, FL 33442 • 917-***-**** • ad5er8@r.postjobfree.com LinkedIn Profile: https://www.linkedin.com/in/kaliyah-harden-b78787234/ Professional Summary

Results-driven professional with 6 years of management experience, where I consistently demonstrated sales growth and operational metrics through coaching and data.Then transitioned into the field of data analytics, Where I have leveraged my managerial experience to excel as a Data Analyst and IT Manager specializing in SQL, data mining, metrics analysis, and information systems. With a strong foundation in coding and data interpretation. I’ve implemented data-driven strategies that have led to substantial improvements in various companies KPIs and ERP Systems. Through the power of analytics, I have effectively identified market trends, optimized processes, and enhanced decision-making frameworks into understandable and actionable insights for stakeholders at all levels. Areas of Expertise

Select Accomplishments

● Used SQL queries to create Strategic recommendations through data analysis to create an influx of sales by 25% due to target audience at Accenture.

● Used different functions within SQL coding language to create a program to produce tables in ERP systems at Aerospace Technologies

● Built different routines that assisted in a 5% revenue influx and 30 % metric improvement through following up and sharing metrics throughout my team at Target Corporation.

● Organized over 100+ daily files to collect and analyze information for future use at The Purse Ladies.

● Created a Program using coding language Java to calculate students GPA amongst different grades

● Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across 10+ daily touchpoints at the purse ladies .

● Solely managed, interviewed, Scheduled, Onboarded and Trained 50+ Team Members to create efficient teams to reach guest overall satisfaction and Company KPI’s at Target Corporation

● Used various APIs (i.e., Google Analytics) to produce Website behavior and customer experience analysis data for a 25% revenue

● SQL ● Java / JavaScript / Python ● Interpersonal Communication

● Microsoft Office ● Windows 10,11 ● Problem Solving

● Data Analytics / Entry ● Team Management ● Data Mining Kaliyah Harden ad5er8@r.postjobfree.com

Professional Experience & Accomplishments

Aerospace Technologies Group Boca Raton, FL

ERP DataBase Admin 03/2024 - Present

● Assist in determining root causes on daily inventory discrepancies and help implement corrective actions to eliminate repetitive errors to increase overall productivity time by 30%

● manage and implement daily Enterprise Resource Planning to make sure make sure our company's software works as efficiently as possible

● Solely managed and troubleshooted ERP system IQMS for entire company with over 200+ employees and 40,000 items in there inventory

The Purse Ladies Boca Raton, FL

Data Entry Specialist 01/2024- 03/2024

● Entered, Interpreted, Managed and maintained effective record keeping, organized over 100+ daily files to collect and analyze information for future use and established entry priorities. Processes customer and account source documents by reviewing data for deficiencies.

● Performed in-depth troubleshooting and handle the most complex client inquiries via our main support channels and Created Strategic recommendation to create Data entry routines Quantium Data Analytic Internship

Data Analysis 11/2023 - 1/2024

● Created 10 Strategic recommendations through data analysis to understand current purchasing trends and behaviors.

● Utilize my analytical mindset, problem-solving and attention to detail skills to deliver innovative solutions, provide actionable insights, and provide reliable data for stakeholders and clients within the firm

● Utilized Java coding language to create a program to show current customer trends Accenture Virtual Experience Program

Data Analysis and Visualization 08/2023- 11/2023

● Read and analyze a client project brief to understand the client and business problem .

● Use SQL and data analysts to produce marketing dashboards via Google Data Studio; Tableau; Power BI; Excel and various APIs (i.e., Google Analytics) to produce Website behavior and customer experience analysis Data

● Helped clients improve their performance and create sustainable data for their stakeholders. With a team of 738,000 people serving clients in more than 120 countries Target Corporation Deerfield Beach, FL

Service & engagement Assistant Manager 07/2020 - 01/2024

● Interviewed, Scheduled, Onboarded and Trained Incoming Team Members to generate efficient teams to reach guest overall satisfaction and Company metrics/goals.

● Built different routines that assisted in a 5% revenue influx and 30 % metric improvement through following up and sharing metrics throughout my team.

● Assisted in analyzing data in other departments that impacted the total business need. While managing and developing a team of 50+ Guest advocates.

Education

Bachelor of Business Admin (BBA) Management of Information System, Concentration: Information Technology, Data Analytics – Florida Atlantic University Kaliyah Harden ad5er8@r.postjobfree.com

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