Customer Service Business Development
Resume:
TATIANA Q.
WILLIAMS
ad5eqh@r.postjobfree.com
Atlanta, Ga 30308
PROFESSIONAL SUMMARY
Hardworking and reliable experience focused on going above and beyond to support team and serve customers. Trained in sales and offering top-notch sales/customer service abilities. Motivated to continue to learn and grow as business professional. Skilled team player with strong background in fast pace sales environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. SKILLS
Sales oversight Financial planning
Training and development Business marketing
Financial leadership Manage programs
Account management Budgeting and cost control
Business Development Sales and marketing
EXPERIENCE
Owner, KubanBlinkz LLC, Feb 2017 - Current, Atlanta, Ga Sales and marketing
inbound and outbound shipping and calls
Increased revenue and reduced risk by enforcing company policies and improving operations.
Managed business accounts by networking and communicating with crucial account decision-makers to review service delivery and explore opportunities to develop new business.
Built successful business, growing business [Number]% within two years. Customer Service Cashier, Home Depot Store, May 2012 - Feb 2015, Atlanta, Ga Backed up store team members with restocking, merchandising, and cleaning work. Helped market products to existing and new customers through special promotions and suggestive selling techniques.
Handled cash, check, and card transactions with consistent attention to detail and maintained balanced drawer.
Obtained thorough knowledge of products sold to assist customers in locating and purchasing items.
Found ways to improve customer experience by taking accountability and acting as store Brand Ambassador.
TW
678-***-**** PH
ad5eqh@r.postjobfree.com
5440 Twin Lakes Dr.
Atlanta, Ga 30349
Aug 2008
Front Desk Associate, Hilton Hotel, Jan 2006 - May 2011, Brooklyn, NY Greeted guests on arrival and arranged for luggage to be taken to assigned rooms. Managed guest reservations and room assignments.
Collected credit card information for each transaction and posted charges to customer folios.
Represented brand by upholding hotel's high standards of quality and service. Reviewed accounts and charges with guests at checkout. Assisted customers in obtaining available hotel services. Coordinated with housekeeping or maintenance departments to help resolve room problems.
Registered guests, promoted hotel services, and upsold guest rooms. EDUCATION
BBA, Accountant
Albany State - Albany, NY
GPA 3.5.
Graduated with honors.
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