Customer Service Sales Floor
Resume:
STEPHEN WHITESIDE II
Corona, CA 92880
ad5eq6@r.postjobfree.com
EDUCATION
Fullerton College
Associate in Arts in Business Management and Development
Fullerton, CA
1993-1997
Sunny Hills High School
Fullerton, CA
Class of 1993
WORK EXPERIENCE
Cerritos Nissan
Closer
Schedule and follow up on appointments with customers while closing deals with competitive gross
Assess customer purchasing needs and provide recommendations based on requirements
Work collaboratively with all salesmen taking turns assisting customers
Russell Westbrook Hyundai of Anaheim
Internet Director
Cerritos, CA
April 2020 – Current
Anaheim, CA
October 2019 – April 2020
Consistently provide and ensure that staff under supervision provide a high level of work performance and customer service
Stepped in to fill a sales position when needed due to another employee being sick, absent, late, etc.
Communicated with the management team on a daily basis with information regarding personnel, product, and procedures
STG Auto Ontario
Finance Manager
Ontario, CA
March 2019 – October 2019
Presented company products to customers
Sold products including warranties, gap insurance, nitro fill tires, and 3M
Pacific Auto Center
Fontana, CA
Sales Floor Manager
July 2016 – March 2019
Developed teams to create and achieve goals
Created a positive experience for customers increasing the numbers of returned customers and referrals
Worked with customers to arrange financing options and close deals
Hemborg Ford
Norco, CA
Sales Floor Manager
September 2014 – June 2016
Developed teams to create and achieve goals
Consistently provide and ensure that staff under supervision provide a high level of work performance and customer service
Worked with customers to arrange financing options and close deals
Created a positive experience for customers increasing the numbers of returned customers and referrals
Browning Dodge, Jeep, and Ram
Sales Floor Manager
Norco, CA
November 2011 – September 2014
Developed teams to create and achieve goals
Consistently provide and ensure that staff under supervision provide a high level of work performance and customer service
Created a positive experience for customers increasing the numbers of returned customers and referrals
Don-A-Vee Jeep
Top Salesman
Placentia, CA
June 2006 – October 2011
Worked to meet and exceed sales goals time and time again
Developed a positive client relationship that resulted in a high rate of client return
Provided optimal customer service experiences, resulting in high client satisfaction rates
Balls Deep Boxers Inc. October 2000 – August 2011
Owner and Operator
Sold sports apparel for the extreme sports industry in 14 countries
Developed sales and marketing plans to increase store sales
ADDITIONAL INFORMATION
Graphics:
Platforms:
Other:
Characteristics:
Hand drafting, Sketching, Autodesk Auto Cad, and Adobe Creative Cloud Suite
Windows and OSX Operating Systems, Microsoft Office, Google Drive and Google Documents
Basis Web Development, Darkroom Technique, Professional Level Digital and Film Photography
Strong work ethic, good time management skills, good critical thinking skills, adaptable, strong mathematical skills, goal driven and motivated, and a team player
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