Supply Chain Management
Resume:
Siddhesh Shinde
Queens, NY, *****
ad5epn@r.postjobfree.com LinkedIn
Education
MS. In Supply Chain Management Adelphi University, Garden City, New York August 2022- December 2023
GPA: 3.64
Coursework: Supply Chain Management, Mathematics for Managers, Management of Technology, Statistical Methods, Procurement and Global Sourcing, Logistics Management, Management Information Systems and Business Analytics, Creating Organizational Value with Operations and Supply Chain Management, Supply Chain Risk Management, Strategic Management
BSc. In Hospitality Management D. Y. Patil University, School of Hospitality & Tourism Studies, Navi Mumbai August 2016-June 2019
GPA: 3.20
SKILLS
CRM
Problem-solving
Attention-to-detail
Adaptability
Time-management
RDT expertise
SDS expertise
Space optimization
Resource allocation
Inventory management
Data analysis
Supply chain management
Inventory software familiarity
MS Word
MS Excel
MS PowerPoint
Microsoft Office Suite
Outlook
Licenses & Certifications:
What Is Generative AI? – Jan 2024, Project Management Foundations: Teams – Jan 2024, Supply Chain Foundations: Analytics – Feb 2024,
Streamlining Your Work with Copilot (formerly Bing Chat/Bing Chat Enterprise) – Feb 2024, Six Sigma: Green Belt – Feb 2024,
SAP ERP Essential Training – Feb 2024, Project Management Foundations: Requirements – Feb 2024, Learning Microsoft 365 Copilot – Feb 2024,
Introduction to Artificial Intelligence – Feb 2024, Generative AI: The Evolution of Thoughtful Online Search – Feb 2024,
Ethics in the Age of Generative AI – Feb 2024
Professional Experience:
Graduate Assistant, Adelphi University, Garden City(NY) August 2023 - December 2023
- Checked all assignments, quizzes, and exams with 100% accuracy, delivering insightful feedback to boost student academic performance.
- Supported faculty members in coordinating lectures, seminars, and academic events.
- Collaborated with professors on administrative tasks and research initiatives.
- Utilized MS Excel and Moodle to optimize assessments, improving efficiency by 80%.
- Contributed to event coordination, workshops, and conferences, improving overall project efficiency by 15%.
- Procured essential teaching materials for classes, boosting efficiency by 20%.
- Created event flyers within a day, delivering comprehensive information 75% faster, expediting progress for the professor's initiatives.
IT Help Desk Professional, Adelphi University, Garden City(NY) September 2022 - August 2023
- Generated and directed work order tickets for IT solutions requested by faculty, students, and staff.
- Resolved 75% of technical issues within a day, promptly fulfilling work order requests.
- Handled professional communication via calls and emails with a commitment to exceptional customer service.
- Collaborated with team to exceed weekly departmental goals by 20% to 25%.
- Demonstrated adaptability in a dynamic environment, staying abreast of industry changes through ongoing training.
- Achieved 100% customer satisfaction by efficiently addressing needs and promptly resolving problems.
Sales Co-Worker, IKEA, Navi Mumbai(MH) June 2021 - July 2022
- Administered retail floor sales and facilitated online orders while ensuring a positive customer experience.
- Regulated a 90% On Shelf Availability (OSA) through effective inventory management.
- Provided expert guidance on home furnishing solutions, products, and services.
- Contributed to supply chain management and demand forecasting, achieving a forecasting goal elevated by 25%.
- Assembled display products and maintained a tidy, fully stocked sales floor, surpassing departmental goals by 40%.
- Addressed customer inquiries and minimized problems by over 50%, resulting in a remarkable 75% increase in resolved cases.
Concierge, Trident Hotel, Bandra Kurla of The Oberoi Hotels & Resorts, Mumbai(MH) June 2019 - February 2021
- Orchestrated front desk and concierge operations, significantly enhancing guest experience.
- Facilitated transportation services, managing airport pickups and drops with precision, ensuring on-time arrivals and departures for clients, with a remarkable success rate of 98%.
- Supervised special requests, ensuring personalized guest experiences with a satisfaction rate of 95%.
- Directed daily concierge desk operations with a remarkable 98% efficiency rate
- Maintained updated knowledge of local attractions and services while providing courteous and efficient responses to guest inquiries and requests.
- Collaborated with departments for seamless operations during peaks, resulting in a 99% efficiency rate.
- Amplified departmental customer service experience by an impressive 35%.
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