MOA Advocate Health
Resume:
8534
ad5epl@r.postjobfree.com
Shevani Dua
Aurora IL 60503
Email: ad5epl@r.postjobfree.com
Ph: 630-***-****
My experience in the Healthcare is accomplished over past seven years. I took up this job as it satisfies my desire and thirst to help all livingbeing with empathy and kindness. University of Chicago Medicine
Burr Ridge, Illinois
Patient Appointment Coordinator
Aug 19 2022- Present
- Scheduling Patients with Ent/Uro and Plastic Surgery
- Entering encounters from Patients to the Care Team
- Following up with daily work to reschedule and schedule new Patients and updating Patients on their lab orders.
- Updating online referral from PCP and UCM Physicians and outside referrals.
- Updating Insurances on every call and verify Eligibility.
- Update Patients on Post Op appointments and upcoming Surgery schedules.
- Make sure Patients are on MyChart
CCI Chicago Cardiology Institute, Schaumburg, Illinois Scheduler/ Patient Access
Dec 2021-Present
- Working for their patient Scheduling and Patient Access.
- I take about 80 to 90 calls per day and handle all Patient concerns, Triage and forward to designated Nurses and scheduling of Patients Echo, Angio, Vein procedures. His Medical Records, Willowbrook, Illinois
Reimbursement Specialist - Data Entry
July 2019- Dec 2021
- Manage and take calls from 5 different Radiology groups.
- Discuss Radiologists billings questions and insurance, COB, MVA claims and WC claims, payments and Data Entry followups on EOB and send coding reviews dor errors.
Iron Mountain, Addison, Illinois — Data Entry
Representative
December 2018- February 2019
- Data Entry of hospital files
CVS, Mt. Prospect, Illinois — Client Representative Nov 2018- Dec 2018
- Worked as a client representative prior authorization
- Updated and followed up with doctors office and patients on PA
- Put request through for PA
Walmart, Montgomery, Illinois —Pharmacy Technician Aug 2015 - October 2018
- Preparing meds for patients - - Pricing/filling of subscriptions
- Receiving/verifying subscriptions
- Obtaining pharmacist's approval with insurance claims
- Maintaining pharmacy safety procedures, policies, and regulations
- Prior Authorization follow-up
- Stocking/Inventory
United Asset Coverage, Naperville, Illinois— Client Service Specialist September 2001- May 2003
- Answering calls on ACD
- Open cases for clients and scheduled
- Support for their call systems
- Follow- up on inquiries
- Support for financial inquiries related to invoices and dispatch vendors on site
- Responsible for updating client’s protocol forms
- Helping new staff with training and guidance
- Actively promoting innovative ideas to increase productivity in call center Motorola Employees Credit Union, Schaumburg, Illinois — Customer care specialist
August 1999- August 2001
- Answering member’s calls at the facility
- Adjusting payments for the members on their loans and other financial accounts
- Managing online payments for members
- Processing Visa credit cards and applications for approvals - Managed the Y2K transitions
EDUCATION
Clinton High School, Clinton, MS— High School Diploma May 1993
University of Southern Mississippi, Hattiesburg,
Mississippi — Pre-Med
May 1996
Non Active Pharmacy License/Inactive EKG Tech License, Illinois
September 2015
LANGUAGES:
English, Hindi, Punjabi, Urdu
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