Passionate about data-driven financial projects and analysis that increase financial success by
leveraging key performance indicators and technology to improve business-critical processes LUAN (LOU-ON)
KEMPER
BUSINESS / FINANCIAL ANALYST AND DATABASE MANAGER SUMMARY Experienced and technology savvy business / financial analyst since 2014 with a strong accounting, project and data management background – Ability to put the pieces together to solve enterprise challenges through training, communication, process optimization, data analytics and reporting – Proven cross-collaboration and optimization success and trust building among internal and external functions to improve people, cash flow and net profit HIGHLIGHTS
• Analyzed and streamlined millions of records into easily understood and dynamic trending reports
• Managed database development and redevelopment for enhanced enterprise data, reporting and analysis
• Creation and ongoing analysis and reporting of compensation for 97 pharmaceutical sales representatives
• Leader for numerous data migrations/upgrades to new systems (CRM, sales and financial software)
• Developed/enhanced inventory management processes, analysis and account reconciliation and reporting
• Point person to work cross-functionally to produce new KPIs, reporting and analysis for shareholders and PE SKILLS
Process Improvement and Data Analysis – Lean Six Sigma certified, Agile CSM (Certified Scrum Master), KPI identification, reporting, analyzing and managing high volume data through ongoing and ad hoc reporting Accounting and Financial Management – Financial analysis of company level down to product net profit/loss, forecasting, accounting background (JEs, AP, AR, month-end close, financial statement prep, budgets) Technology – QuickBooks Enterprise, Sage/PeachTree, payroll (PayChex, ADP, QBs), Excel (prep/analyze large data sets, pivots, v/xlookups, index matching, trending charts/graphs, macros), WordPress, HubSpot, Constant Contact, SalesForce, FileMaker from Access (managed SQL programmer), ShareFile, SharePoint, Teams, learning Excel PowerBI 602-***-**** / ad5eoz@r.postjobfree.com
5442 W Jupiter Way – Chandler, AZ 85226
www.linkedin.com/in/luan-kemper-3bb5a77
ABOUT ME
Passionate about Training & Learning Positive Attitude Love Dynamic & Diverse Environments Takes Ownership Continuous Improvement Proactively Present Solutions Guided Foremost by Due Diligence & Transparency! PROFESSIONAL EXPERIENCE
Accountant III Contractor with the State of Arizona (Abacus Services Recruiting Company) Dept. of Economic Sec. / Div. of Developmental Disabilities (DDD) – Phoenix, AZ 2023 to Present
• Responsible for financial review and analysis of 1,200+ state contracted DDD vendors/providers
• Collaborated with leadership to overhaul financial review procedures, created standard work and cross- trained team that resulted in process optimization (increased documentation with decreased review time)
• Perform financial audits for vendor reconciliations: providers from single therapists to $100mil+ companies
• Manage contracted periodic submission of DDD vendors’ financial statements
• Project manager for division’s quarterly financials and AHCCCS audit deliverables across multiple entities
• Working cross-functionally, facilitated departmental relationships, communication and process optimization
• Support supervisor and team as needed (onboarding, training, reporting and analysis)
• Emphasize knowledge transfer by building repeatable processes and documenting standard work Senior Financial Analyst and Project Manager 2022 to 2023 Lexitas Pharma Services – Durham, NC (fulltime remote)
• Cross-collaborated with each functional business group to analyze current business processes and accountabilities to identify and define new KPIs
• Created, maintained, analyzed new weekly and monthly trending reports and solutions, including development of detailed analytical financial models and reports to acquiring company (QHP Capital)
• Performed quantitative analysis and made process optimization recommendations to executive team
• Coordinated resolution of challenges to stakeholders, business partners and internal teams
• Responsible for special accounting related projects and ad hoc financial reporting Business/Financial Analyst 2021 to 2022
TriRadial Solutions, LLC (TRS) - Mahwah, NJ (fulltime remote consulting position)
• Provided operational and business support, strategic and financial insights directly to owner
• Prepared CRO (Contract Research Organization) RFP budget mapping and initial analysis to senior finance and procurement/outsourcing; assisted with final budget analysis and sponsor presentation
• Pressure tested and enhanced analysis tools (vendor/CRO budgets, scorecards, satisfaction surveys)
• Oversaw and trained part-time accounting/operations manager (financial trending reporting, new hire onboarding, improved operational processes/procedures)
• Marketing and business development roles: created/coordinated LinkedIn posts, website content creation in HubSpot, maximized marketing/business development budgets, facilitated focused email campaigns
• Began change management training
Accounting, Marketing and Project Manager 2020 to 2021 World Stone Imports (WSI) - Phoenix, AZ
• Optimized procedures to improve key internal and external processes (customers, staff and vendors)
• Presented business development recommendations and financial analysis reporting to the GM and owner
• Managed Accounts Receivable from Sales Order and Invoice through collections using QuickBooks Enterprise o Outstanding AR down over 70% within the first 3 months of hire!
• Warehouse, showroom and trailer inventory point person for monthly physical counts and reconciliation
• Responsible for marketing rebrand of logo and marketing/educational materials o Website overhaul using WordPress, physical/virtual catalog, detailed specification sheets) Business/Financial Analyst, Project Manager/Database Manager PruGen Pharmaceuticals and GenRx Mail Order Pharmacy - Scottsdale, AZ 2014 to 2020
• As a leader within the organization, handled multiple finance and business development projects
• Discovered, researched, documented, analyzed and solved complex problems (i.e., creation of sales database)
• Communicated risks, concerns and potential solutions to VPs, shareholders and key management
• Led inaugural development of Access sales database (wrote SOW) and subsequent redevelopment into FileMaker System using a combination of Agile and SDLC (System Development Life Cycle) methodologies as prescription volume went from 3k to 150k scripts/month within 2 years o Streamlined, standardized and assured data integrity from 12 disparate pharmacy sales data sources o Gathered internal/external business requirements from stakeholders, management to end-users o Several new features in reporting, calculations and projections that aided in more robust analysis
• Presented trending and forecasting analysis to key VPs and owners (budget variance to actual, reimbursement/cost analytics, P&L from company to individual pharmacies to NDC/product level)
• Established and measured KPIs by developing standard and ad hoc trending analysis reports
• Knowledge of HIPAA security, HC data standards, Medicare, AHCCCS and government insurance and reporting
• Managed multiple complex financial enterprise projects as Finance Manager (5 FTEs, including 1 Jr. Analyst)
• Generated Sales Rep Comp detail and multi-level trending reports, analysis, reconciliation and PR (18-97 SRs)
• Handled high-level reconciliations, forensic accounting and several monthly accruals using GAAP
• Responsible for negotiating, managing and ongoing analysis of some high-volume contracts (i.e. shipping)
• Deep dive health insurance reimbursement analysis identified anomalies leading to the development of a new operational billing process that saved the company half a million dollars annually! Accounting Manager and Financial Services
SAS CPA Firm, LLC - Scottsdale, AZ 2010 to 2015
• Overseen by CPA (Owner), provided part-time subcontracted accounting and bookkeeping services
• Full-service accounting to include AP, AR, journal entries, budgeting, forecasting, inventory, payroll, reconciliations, education, price/cost analysis and financial reporting, both established and ad hoc
• Prepared and presented trending financial reports, financial statements and analysis (budget to actuals)
• Managed multiple projects, including intense forensic accounting research/reconciliation Prior work with several Arizona nonprofits in marketing/fundraising and accounting
• Director of Development/Marketing, Teen Lifeline: grant writing, sponsorships and fundraising campaigns
• School Business & Database Manager, The School of Ballet Arizona: budget, financials and month-end close
• Development Assistant, Tumbleweed Center for Youth Development: donor database management, events
• Marketing and Fundraising Associate, Aid to Adoption of Special Kids: fundraising and database management CERTIFICATIONS / EDUCATION
Lean Six Sigma Certified – Green Belt Agile CSM (Certified Scrum Master) BS Human Development and Family Relations – Deans List University of Connecticut, School of Family Studies – Storrs, CT Accounting Principles Courses
Scottsdale Community College, School of Business – Scottsdale, AZ Immaculata High School
National and Spanish Honor Societies – Somerville, NJ
“If you hire people just because they can do a job, they’ll work for your money. But if you hire people who believe what you believe, they’ll work for you with blood and sweat and tears.”
– Simon Sinek