Technical Support, Logistics/dispatching
Resume:
Kenneth Bothwell
Logistics support and IT Expert
New Haven, CT 06515
ad5eow@r.postjobfree.com
Expert-level PC desktop/laptop repair and troubleshooting, OS installations and upgrades Work Experience
Independent IT Consultant/contractor
DB Systems - New Haven, CT
1997 to Present
Laptop/desktop PC repairs, upgrade installations, data-migration and network installation/security along with malware-removal
Dispatcher/IT Manager
Serlin International Limousine - Fairfield, CT
2019 to 2020
Responsible for maintaining and upgrading PC workstations, also instructing drivers on proper use of company driver-app on mobile devices
Head dispatcher
Regency Limousine - Wilton, CT
2011 to 2019
Responsible for assigning and managing VIP transportation primarily to NYC airports Belkin Factory-rep
Frontline Specialists / Comp-USA - Orange, CT
2002 to 2005
Merchandising and sales plus technical support mainly at Comp-USA retail locations Internet sales/website maintenance
Electrified Discounters (Electrified.com) - Hamden, CT 1999 to 2002
Updating price and availability of refurbished printing equipment on company website along with online sales and arranging truck-shipments
Education
Comp TIA A+ certification in PC hardware/software repair Connecticut Computer Service - Milford, CT
1998 to 1999
High School diploma
JFK High School Annex - Shrub Oak, NY
Skills
• Operating Systems
• Help Desk
• Computer Networking
• Desktop Support
• Technical Support
• Microsoft Windows
• LAN
• Network Support
• Network Administration
• Microsoft Windows Server
• Computer Hardware
• Information Security
Certifications and Licenses
CompTIA A+ (PC hardware/OS)
Present
Novell Netware 3.1
Present
Dell Certified (warranty-repairs)
2005 to 2006
Assessments
Basic computer skills — Proficient
May 2022
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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