Customer Service Data Entry

Kristen Pierson

Customer Service/Tech Support

**** *** **

Linden, MI 48451

810-***-**** ad5ens@r.postjobfree.com

ad5ens@r.postjobfree.com

Hardworking professional with 15 years of experience and proven knowledge of customer service, data entry and various web services. I am a team player, dependable and a quick learner, aiming to leverage my skills to successfully fill the customer service role at your company. Authorized to work in the US for any employer

Work Experience

Robert Half

Remote contractor at a government agency

January 2021 – September 2022

• Processed a high volume of incoming calls daily

• Processed claims

• Assisted with problem resolution

• Data entry

• Worked in a very fast-paced environment

Warehouse Manager

LJ Rolls

August 2020 – September 2020

· Oversaw warehouse to be sure all jobs completed.

· Answered phones, filed paperwork and scheduled appointments.

· Made payment for Inspections.

· Organized warehouse and offices.

Team Leader

Bars Products

March 2018 – August 2020

· Supervised my team.

· Quality Assurance for products to be shipped.

· End of day paperwork.

· Filled orders for stores shipping to.

Forklift Certified

Cafeteria/Recess/Classroom Aide

Lake Fenton Community Schools

September 2014 – December 2016

· Supervised students while in classroom, cafeteria and on playground. Caregiver

Valley Area Agency on Aging

February 2010 – May 2014

· Managed clients' monies

· Cleaning/Cooking/Running errands

EDUCATION

High school Specializing in Computers

Southern Lakes/Fenton Public Schools September 1998 – June 2002 Regency Beauty Institute

Cosmetology 2010 – 2011

Certification

Liberty Tax School – Tax Preparer 2021

SKILLS

Microsoft Windows

Microsoft Word/PowerPoint/Excel/Outlook/Teams

Typing

Data Entry

Multi Line Phones

Western Union/Money Grams

Accounts Payable

Filing

FileNet

Customer Services 10+ years

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