Customer Service Representative

Tiffany Caldwell

Akron, OH *****

ad5eg8@r.postjobfree.com

+1-330-***-****

Willing to relocate: Anywhere

Work Experience

Assistant General Manager

French Mill - Cuyahoga Falls, OH

September 2019 to Present

Handel all the day to day activity in the office collecting rental check to issues reported by residents, handled all lease and renewal for the entire property, marketing and event planning Education

Firestone High School

Skills

• Yardi

• Property Management

Additional Information

Tiffany Caldwell 725 Corley St Akron Oh, 44306

330-***-**** ad5eg8@r.postjobfree.com

Objective:

Customer Service Representative, Very flexible very organized, motivated, and I am seeking a career where I can explore and get experience/learning new things looking for growth opportunities as well as a manager/Supervisor position, Very familiar with account development, accessing credit bureaus information, following up with appointment leads,also analying results within any situation collection, or just research, I type about 38+ words a min, very professional when answering phone questions, multitasking,problem solving getting the job done. Qualifications:

• Excellent customer service, collection, and communication, Management

• Microsoft power point and Microsoft word Excel

Employment History:

• Gateway Financal Solution, North Canton Oh

Collections on car loans 2017-2019

Inbound and outbound calls

In charge of your own portfolio over (350) account

• AIY Properties, Warrensville Oh

(Head) Leasing Agent-May2015-Aug 2016

Leasing apartments interview prospect background checks doing renwals setting appointments following up with leads

• Directv Canton, Ohio

Sales Representative- Sept-2013-Jan-2015

Inbound Call center environment

customers call in regarding getting the Directv service and i provide addtional info regarding the service

Set install dates to set up the service

• First Energy Fairlawn, Ohio

Customer Service Representative – June 2012-May-2013 Inbound Call center environment

customers report an outage, electric bills, Start electric services,e-bill

• Sterling Jewelers Fairlawn, Ohio

30 day collector - june 2007 – nov 2010

• Outbound/Inbound call center environment

• Collect payment with

• Negotiate payment arrangements to avoid collection agency Education:

• Firestone high school 2006-2007 Diploma

• Fortis collage 2010-2011(pending)

• Medical Coding and Billing

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